Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) Survey

The Indian Health Service (IHS) "Buy Indian Act Indian Economic Enterprise Representation Form" allows offerors to self-certify as an "Indian Economic Enterprise" (IEE) under 25 U.S.C. 47 and HHSAR 326.601 for solicitations, sources sought, or RFIs. This certification must be valid when the offer is made, at contract award, and throughout the contract performance period. Contractors must immediately notify the Contracting Officer if they no longer meet eligibility requirements. While self-certification is required, Contracting Officers may request additional documentation, and awards are subject to protest regarding eligibility. Successful offerors must also be registered with the System of Award Management (SAM). Providing false information is a violation of law, punishable under 18 U.S.C. 1001, and false claims during performance are subject to penalties under 31 U.S.C. 3729-3731 and 18 U.S.C. 287. Offerors must explicitly state whether they meet the IEE definition and provide details such as the 51% owner's name, certifying signature, tribal entity, business name, and UEI SAM Number.

The BFSU HCAHPS project, located in Browning, MT, is an RFP for HCAHPS Phone Mode Surveys. The project is set to begin on December 1, 2025, and conclude on November 30, 2030. The scope of work includes surveying up to 60 patients monthly, along with maintenance and reporting. The document provides a detailed cost breakdown template for the base period and two option years, covering implementation, set-up, data transfer, fringe benefits, overhead, and other direct costs such as travel, subcontracts, consultants, materials, and CDs. Although all cost fields are currently blank, the template includes an inflation rate of 2.25% per year and a fringe benefits rate of 0.00%. The total estimated value of the contract is currently listed as zero, with Eva Racine noted as the preparer on August 14, 2025.

The Statement of Work outlines a project for the Blackfeet Community Hospital to comply with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey and quality assurance guidelines. The purpose is to submit clinical inpatient discharge data to avoid a 2% annual cut in Medicare reimbursement. The scope involves submitting 100% of monthly inpatient discharge data in compliance with HIPAA, conducting data analysis, and executing the HCAHPS program from patient interviews to reporting on QualityNet. Tasks include ensuring data accuracy, monitoring program updates, and using the survey data to enable objective hospital comparisons, incentivize quality improvement, and enhance accountability. The period of performance is a one-year base period from December 1, 2025, to November 30, 2026, with four one-year option periods extending to November 30, 2030.