Limited Sources Justification - Technical Support Service Desk
ID: 9531CB23Q0025Type: Justification
Overview

Buyer

CONSUMER FINANCIAL PROTECTION BUREAUCONSUMER FINANCIAL PROTECTION BUREAUCONSUMER FINANCE PROTECTION BUREAUWASHINGTON, DC, 20552, USA

PSC

IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (DE10)

Original Source

https://sam.gov/opp/3e8e122f2eb14a9b940db75a20320666/view
Timeline
    Description

    The Consumer Financial Protection Bureau (CFPB) is seeking to continue its mission-critical Information Technology (IT) Service Desk Support Services through a limited sources justification for a follow-on task order. This procurement aims to provide ongoing technical support services, specifically for help desk operations at Tier 1-2 levels, which are essential for maintaining productivity and efficiency within the bureau's IT infrastructure. The current task order, CFP-17-K-000016, was awarded to Focused Management Incorporated (FMI), and the continuation of these services is vital for the bureau's operations. Interested parties can reach out to Peggy J. Wright at peggy.wright@cfpb.gov or call 202-435-7355 for further information regarding this opportunity.

    Point(s) of Contact
    Peggy J. Wright
    (202) 435-7355
    peggy.wright@cfpb.gov
    Files
    Title
    Posted
    23Q0025 - JOFOC for FO Task Order (HelpDesk) (Final).pdf
    The Consumer Financial Protection Bureau (CFPB) proposes to issue a logical follow-on Task Order valued at $3,615,374.40 for IT Service Desk Support Services from Focused Management Incorporated, necessitated by the criticality of these services to the Bureau's operations. Due to the urgency and potential risk of service gaps during the transition to a new vendor, the CFPB justifies this action under limited sources without conducting additional market research. The contract structure allows for transitioning responsibilities while maintaining operational continuity amid ongoing high-priority initiatives.
    Lifecycle
    Title
    Type
    Limited Sources Justification - Technical Support Service Desk
    Currently viewing
    Justification
    Similar Opportunities
    LIMITED SOURCES JUSTIFICATION NEW TASK ORDER TO CONTINUE WORK PERFORMED UNDER 9531CB22F0019
    Buyer not available
    The Consumer Financial Protection Bureau (CFPB) is seeking to justify a limited sources procurement for a new task order to continue work performed under contract number 9531CB22F0019. This opportunity involves services related to IT and telecommunications, specifically focusing on satellite communications and telecom access services. The continuation of this work is crucial for maintaining the operational capabilities of the CFPB's financial protection initiatives. Interested parties can reach out to Jerry Salinas at jerry.salinas@cfpb.gov for further details regarding this justification.
    LIMITED SOURCES JUSTIFICATION NEW TASK ORDER TO CONTINUE WORK PERFORMED UNDER 9531CB22F0018
    Buyer not available
    The Consumer Financial Protection Bureau (CFPB) is seeking to continue work performed under the existing contract 9531CB22F0018 through a limited sources justification for a new task order. This procurement involves IT and telecom services, specifically focusing on satellite communications and telecom access services, which are critical for the Bureau's operational capabilities. The attached justification document provides further details on the necessity and scope of the services required. Interested parties can reach out to Jerry Salinas at jerry.salinas@cfpb.gov for additional information regarding this opportunity.
    DOJ CIV Help Desk and IT Support BRIDGE
    Buyer not available
    The Department of Justice (DOJ) is seeking support services for its Civil Division (CIV) Office of Information Technology (OIT) through the "DOJ CIV Help Desk and IT Support BRIDGE" contract. This procurement aims to provide essential Help Desk and IT Program Support Services, acting as a bridge contract to ensure continuity of mission-critical activities while a competitive acquisition process is underway. The services are vital to prevent unacceptable disruptions in support operations. Interested parties can reach out to Sakura Higa at sakura.higa@usdoj.gov or call 202-451-7452 for further information regarding this opportunity.
    Information Technology Infrastructure Support Services
    Buyer not available
    The Department of the Treasury, specifically the Office of the Comptroller of the Currency (OCC), is seeking to procure Information Technology Infrastructure Support Services (ITISS) through a follow-on task order valued at approximately $21 million, or $26 million including options. This procurement aims to maintain critical IT infrastructure support while a new competitive contract is being re-competed, ensuring continuity of services essential for the OCC's operations. The acquisition is justified under FAR 8.405-6(a)(1)(i)(C) as a logical follow-on to a previously competed task order, with the contracting officer determining that this limited-source action represents the best value. Interested parties can reach out to Azita Mamdouhi at azita.mamdouhi@occ.treas.gov for further information.
    Exhibit Sharing Application - Intent to Sole Source
    Buyer not available
    The Consumer Financial Protection Bureau (CFPB) intends to contract with AgileLaw, LLC for the provision of an exhibit sharing application on a sole source basis. This procurement is justified under FAR 6.302-1, as AgileLaw, LLC is identified as the only source capable of delivering the required application. The exhibit sharing application is crucial for the CFPB's operations, facilitating efficient sharing of exhibits in legal and financial contexts. Interested parties may submit capability statements or proposals by May 10, 2023, at 12 PM EST, to Jerry Salinas at jerry.salinas@cfpb.gov, although no solicitation package will be issued.
    Support Services at Highlands Ranch Data Center
    Buyer not available
    The Department of the Treasury, specifically the Office of the Comptroller of the Currency, is seeking support services for the Highlands Ranch Data Center in Colorado. This procurement is based on a sole source justification, indicating that the services required are specialized and not readily available from multiple vendors. The services are crucial for maintaining the operational integrity of IT and telecom data center products, which play a vital role in the department's data management and processing capabilities. For further inquiries, interested parties can contact Karen A. Green at karen.green@occ.treas.gov.
    Integrated Traveler Initiative (ITI), continue of LBI services-P00003
    Buyer not available
    The Department of Homeland Security, specifically the U.S. Customs and Border Protection (CBP), is seeking to modify an existing task order for the Integrated Traveler Initiative (ITI) to continue services provided by Science Applications International Corporation (SAIC). The modification is necessary as the current task order, which is set to expire on January 31, 2023, requires specialized IT management support services that only SAIC can provide due to the unique nature of the services. This initiative is critical for enhancing the efficiency and effectiveness of traveler processing at U.S. borders. Interested parties can reach out to Sharon Hallinan at sharon.e.hallinan@cbp.dhs.gov for further inquiries regarding this sole-source procurement.
    Enterprise Portal Contract (EPC)
    Buyer not available
    The Department of Health and Human Services, specifically the Centers for Medicare and Medicaid Services (CMS), is seeking to award a sole source task order for the Enterprise Portal Contract (EPC) to ensure continuity of services. This procurement is being conducted under the exception to fair opportunity as outlined in FAR 16.505(c)(2)(i)(C), indicating the urgency and necessity of maintaining existing EPC services without a competitive bidding process. The services provided under this contract are critical for the ongoing operations and functionality of CMS's enterprise portal, which supports various IT and telecom applications. Interested parties can reach out to Andrew Mummert at andrew.mummert@cms.hhs.gov or by phone at 410-786-0403 for further information regarding this opportunity.
    Integrated Traveler Initiative (ITI) -continuation of LBI Services
    Buyer not available
    The Department of Homeland Security, specifically the U.S. Customs and Border Protection (CBP), intends to modify an existing task order for the Integrated Traveler Initiative (ITI) to continue services provided by Science Applications International Corporation (SAIC) on a sole-source basis. This procurement is focused on IT management support services that are unique and highly specialized, necessitating the continuation of services without competitive bidding. The modification aims to ensure the ongoing effectiveness of the ITI, which plays a critical role in enhancing border security and traveler processing. For further inquiries, interested parties can contact LaChelle Johnson at lachelle.p.johnson@associates.cbp.dhs.gov or Sharon Hallinan at sharon.e.hallinan@cbp.dhs.gov.
    Housing and Urban Development (HUD) Information Technology (IT) Services-Continuation of Services (HITS-CS), End User and Data Center Services
    Buyer not available
    The Department of Housing and Urban Development (HUD) is seeking a contractor to provide continued Information Technology (IT) services under the Housing and Urban Development Information Technology Services-Continuation of Services (HITS-CS) program, specifically focusing on End User and Data Center Services. The contractor will be responsible for the provisioning, management, storage, maintenance, backup, and operation of all infrastructure hardware, software, and support services necessary to maintain HUD’s enterprise-wide infrastructure, ensuring it meets strategic objectives and complies with federal legislation and executive orders. This procurement is critical for maintaining a stable and reliable IT infrastructure, which is essential for HUD's operations and the incorporation of innovative technologies to enhance performance. Interested parties can contact Travis Sutton at Travis.L.Sutton@hud.gov or La Shura M. Johnson at LaShura.M.Johnson@hud.gov for further information regarding this opportunity.