The F-35 Joint Program Office (JPO) is seeking contractor-provided Information Technology (IT) and Cyber Security (CS) services for its Foreign Liaison Offices (FLOs) to enhance operational efficiency and compliance with Department of Defense (DoD) standards. Services will encompass a comprehensive range of IT support, including network operations, helpdesk services, asset management, and cybersecurity oversight for up to fifty FLOs globally.
The contract mandates the contractor to deliver both on-site and remote support, ensuring a stable IT environment through activities such as desktop setup, incident management, and field service operations. Performance metrics include ensuring system uptime of 99.5%, rapid response to issues, and compliance with security audits. Additionally, the contract outlines requirements for documentation, including system status reports and inventory management.
Key requirements center around protecting Controlled Unclassified Information (CUI), maintaining network integrity, and facilitating user training to ensure effective use of F-35 systems. Furthermore, a clear contract management structure will guide interactions between the contractor and government personnel, including performance reviews and transition plans for contract phases. This initiative reflects the government's commitment to fostering secure IT environments critical for the success of the F-35 program.
The F-35 Joint Program Office (JPO) is seeking contractor support for Information Technology (IT) and Cyber Security (CS) services for its Foreign Liaison Offices (FLO). The initiative aims to enhance the efficiency and effectiveness of the F-35 program in compliance with U.S. Department of Defense standards. Key tasks include managing IT operations, cybersecurity, helpdesk support, and enterprise computing services for up to fifty FLOs located in Crystal City, VA, and other sites.
The contractor will deliver a range of services such as daily system management, connectivity, remote support, and helpdesk operations to maintain optimal performance. Specific performance thresholds are outlined, including system uptime of 99.5% and rapid response to technical issues.
The contractor must also ensure compliance with applicable security regulations, including the Risk Management Framework (RMF). Regular reporting and assessments will document system status and user satisfaction. The contract spans a 12-month base period with four optional annual renewals, highlighting its importance to both domestic and international F-35 operations. Overall, the project underscores the commitment to safeguarding sensitive defense communications and operational efficiency amidst a growing technological landscape.
The F-35 Joint Program Office (JPO) has issued a Request for Information (RFI) focused on acquiring IT and cybersecurity services for its Foreign Liaison Office. This RFI is specifically set aside for 8(a) businesses, seeking insights from qualified U.S. companies to aid in the provision of these critical services. A draft Performance Work Statement (PWS) is included to assist potential respondents in assessing their capabilities related to the requirements.
Responses are expected to be unclassified and delineate the company's qualifications, including specific areas that may need clarification within the PWS. Importantly, participation by foreign contractors is prohibited, ensuring that all personnel involved must be U.S. citizens.
The RFI serves as a preparatory step rather than a solicitation for a contract, as no funds are available to compensate for the responses. All submissions must be received no later than 5:00 PM EST on November 8, 2024. The Government underscores that responses are voluntary, and they will not engage in direct communication regarding received submissions. This initiative indicates the JPO's proactive approach to enhancing its cybersecurity and IT infrastructure in collaboration with domestic small businesses.