R699--Switchboard Operators (VA-26-00010489)

This document is a modification to a previous notice, specifically extending the response date for Solicitation Number 36C24226Q0140, which pertains to Switchboard Operators (VA-26-00010489). The original notice date has been extended until November 24, 2025, at 12:00 PM Eastern Time. The solicitation is a Set-Aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC) with a NAICS code of 561421. The contracting office is the Department of Veterans Affairs, Network Contracting Office 2, located at James J. Peters VA Medical Center in Bronx, NY. The point of contact is Clifford S. Harrison, a Contracting Officer. The place of performance is also the James J. Peterson VA Medical Center in Bronx, NY.

This document is a modification to a previous notice, specifically extending the response date for Solicitation Number 36C24226Q0140, related to Switchboard Operators (VA-26-00010489). The original notice date has been extended until November 24, 2025, at 12:00 PM Eastern Time. The solicitation is a Set-Aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC) under NAICS Code 561421 and Product Service Code R699. The contracting office is the Department of Veterans Affairs, Network Contracting Office 2, James J. Peters VA Medical Center in Bronx, NY. The point of contact is Clifford S. Harrison, Contracting Officer. The place of performance is the James J. Peterson VA Medical Center at 130 West Kingsbridge Road, Bronx, NY.

The Department of Veterans Affairs (VA) Network Contracting Office (NCO) 2 has issued a Sources Sought Notice (Solicitation Number: 36C24226Q0140) for switchboard telephone operator services at the James J. Peters VA Medical Center in Bronx, NY. The requirement is for 24/7 coverage by 8 operators and 1 supervisor to handle incoming/outgoing calls, emergency communications, and information services. This notice is a market survey to determine the acquisition strategy, with a preference for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB) in accordance with the Veterans First Contracting Program. Interested parties must submit capability information, including professional qualifications, references, DUNS number, business size, socio-economic status, and estimated costs, to Clifford S. Harrison (Clifford.Harrison@va.gov) by November 24th, 2025, 12:00 PM Eastern Time. The government will provide facilities, equipment, utilities, and other services. A detailed Performance Work Statement (PWS) outlines specific tasks, personnel qualifications, quality control, and government-furnished property.