J065--Vertical Medication Carousel Maintenance - Kansas City VA Medical Center

This Sources Sought Notice (Solicitation 36C25526Q0508) is issued by the Department of Veterans Affairs, Network Contracting Office 15, to identify qualified contractors capable of providing preventative and corrective maintenance for a SencorpWhite vertical medication carousel (Model 2100, Serial# 20-12452) at the Kansas City VA Medical Center. The VA anticipates awarding a single-award, Indefinite Delivery, Indefinite Quantity (IDIQ) contract consisting of one base year (October 1, 2026, to September 30, 2027) followed by four one-year ordering periods. Under the required Gold Tier Support Plan, the contractor will deliver 24/7/365 technical support, quarterly onsite preventative maintenance, and a guaranteed system uptime of 97%. The scope includes all necessary labor, travel, software/firmware updates, and replacement parts, excluding non-durable consumables. Onsite emergency and critical routine repairs require a 24-hour response or resolution time. Technicians must provide proof of current SencorpWhite OEM certification prior to performing services. Following each visit, the contractor must submit detailed electronic service reports to the Contracting Officer’s Representative within 24 hours. The contractor must also comply with federal records management regulations, ensuring all generated data is handled, secured, and ultimately returned or destroyed in accordance with VA policies. Responses to this notice will assist the VA in determining the acquisition strategy and potential set-asides for the upcoming solicitation.