DA01--VISN 4 Follow-on Censitrac Subscriptions and Support

The Department of Veterans Affairs (VA) Technology Acquisition Center is seeking a sole-source, firm-fixed-price contract with Censis Technologies, Inc. for sustainment services of its CensiTrac Instrument Tracking Systems (ITS) solution. This contract, for VA's VISN 4 - Logistics Hub, includes software subscriptions, maintenance support, system upgrades, and 24/7 customer service. The VA requires Censis' proprietary CensiTrac software due to its existing integration with the Federal Electronic Health Record (FEHR) and the VA's sterilization processes. Replacing the current system would be cost-prohibitive, estimated at $4 million, and would cause unacceptable delays and risks to patient care. Market research confirmed Censis as the only source capable of meeting these requirements, as their software is proprietary, and no other vendor can provide compatible solutions or access to the necessary data. The contract will cover a 12-month base period with two 12-month option periods, ensuring continuity of critical patient care and compliance with regulatory and safety requirements.

The Department of Veterans Affairs (VA), Veterans Integrated Service Network (VISN) 4, requires CensiTrac software subscriptions and maintenance support services for surgical instrument tracking. This Request for Proposal (RFP) outlines a one-year base period with two one-year options, covering CensiTrac Instrument Trac, GOV Cloud Server, Service+, ScopeTrac Stand Advanced, and LoanerLink subscriptions for nine medical centers. The contractor, Censis Technologies, Inc., must provide 24/7 technical support, a dedicated client manager, software updates, and access to a customer portal and Censis University. The acquisition is a firm-fixed-price contract with specific requirements for federal law compliance, data protection, accessibility (Section 508), VA IT standards (TRM, Zero Trust, IPv6), and information security. Key contacts for the contract are also provided.

The Department of Veterans Affairs (VA) Technology Acquisition Center is issuing a sole source solicitation (36C10B26Q0074) for VISN 4 Follow-on Censitrac Subscriptions and Support. This procurement, with a NAICS code of 513210 and Product Service Code DA01, is directed to Censis Technologies, Inc. The response deadline is November 26, 2025, at 11:00 AM Eastern Time. The solicitation includes a Justification for Other Than Full and Open Competition, indicating that this specific vendor is the only one capable of providing the required services. Contact for this solicitation is Angela Key at angela.key@va.gov and John Vardouniotis at ioannis.vardouniotis@va.gov.