Custodial/Janitorial Services (Norfolk, VA)

The NAVSUP Fleet Logistics Center Norfolk is issuing a combined synopsis/solicitation, RFQ number N0018926RL018, for commercial services. This is a full set-aside for small businesses, intending to award a firm fixed-price contract. The solicitation incorporates provisions and clauses from FAC 2026-01 and DFARS Publication Notice 20261110. The NAICS code is 561720 with a small business size standard of $22,000,000. The government seeks competitive proposals to determine the best offer, fair pricing, and past performance. All bids, proposals, or quotations are due by May 29, 2026, at 1400. The announcement officially closes on June 2, 2026, at 16:00 PM EST. Quotes should be submitted to LT Joseph S. Burgo and Laura Donson via email; oral communications are not accepted.

This Performance Work Statement (PWS) outlines requirements for custodial services at the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk, specifically in Building W143. The contractor must provide all personnel, equipment, supplies, and supervision to maintain a clean, safe, and professional environment across approximately 155,000 square feet, including office and training spaces, restrooms, locker rooms, and kitchen areas. The contract has a one-year base period with four one-year options. Services are required Monday through Friday, 7:00 AM to 4:00 PM, excluding federal holidays. Key contractor requirements include providing U.S. citizen personnel who can pass background checks, furnishing all approved cleaning supplies and equipment with Safety Data Sheets, and maintaining a Quality Control Plan. Detailed daily, weekly, monthly, semi-annual, and annual tasks are specified for various areas. The document also details performance objectives and acceptable quality levels for daily restroom and common area cleaning, periodic floor care, and supply management. Crucially, it includes extensive security requirements for contractor personnel, such as DoD CAC acquisition, Level I Antiterrorism Awareness Training, OPSEC awareness training, and various background investigations (T3, T3R, T1, NACI) depending on sensitivity level and IT access. All personnel must in-process and out-process with the Command's Security Manager (CSM), and those requiring IT access must also coordinate with the ISSM/IAM and complete SAAR-N forms and annual Cyber Awareness training. Strict guidelines for safeguarding Controlled Unclassified Information (CUI) are also outlined. The contractor must designate a security representative and adhere to all security protocols, with delays or denials of access not relieving contractual obligations.

This government solicitation amendment, N0018926RL0180003, issued by NAVSUP FLC Norfolk, provides a revised Performance Work Statement (PWS) and extends the proposal due date to June 15, 2026, at 12:00 PM EST. The PWS outlines requirements for custodial services at building W143, 1968 Gilbert Street, Norfolk, VA, covering approximately 155,000 square feet. It details daily, weekly, monthly, semi-annual, and annual tasks for restrooms, locker rooms, kitchen areas, offices, lobbies, and corridors. The contract includes a one-year base period with four one-year options and a six-month extension. Contractors must provide trained U.S. citizen personnel, supplies, and a Quality Control Plan. The amendment also includes security requirements for contractor access to federal facilities, requiring background investigations, CAC cards, and mandatory antiterrorism and OPSEC training. Proposals must be submitted electronically to the specified contacts by the new deadline and include technical and price volumes with specific content and formatting requirements.

This document, Amendment 0002 to Solicitation N0018926RL018, modifies a federal government Request for Proposal (RFP) by extending the response due date and time. The new deadline for proposal submission is June 12, 2026, at 1:00 PM Eastern Time, changed from the original June 10, 2026, at 3:00 PM. Additionally, the amendment clarifies that a mandatory site visit is not required for offerors who submitted proposals before the original closing date. However, all offerors who submitted proposals before the original deadline must submit a revised proposal to account for changes to the COST CLINs introduced in Amendment 0001, otherwise their proposals may be rejected. All other terms and conditions of the solicitation, as previously amended, remain unchanged.

This document addresses questions and answers for Solicitation Amendment N0018926RL0180001, concerning a new janitorial services requirement. Key details include: the requirement being new with no prior incumbent contract or award amount; designated space for contractor supplies and a small supervisor's office on the 3rd floor; services are for floors 1, 3, 5, and 6, excluding the 2nd and 4th floors, ground floor warehouse, and stairwells. The contractor is responsible for purchasing supplies and will be reimbursed up to a government-provided estimate. Window cleaning specifically covers 23 windows at the 1st Floor South entrance and 17 windows at the West entrance. Stripping, buffing, and waxing hard surfaces cover an estimated 47,200 sq. ft., and carpet shampooing covers 107,000 sq. ft., with no spot cleaning required. Access to locked rooms will not be provided; instead, trash bags are to be left tied to door handles for coordination with the COR between 0700-1600 Monday-Friday. The Cole Bistro training kitchen only requires trash pick-up, projected for completion in FY2028. The contract is firm-fixed price, requiring contractors to incorporate all costs, with material reimbursement not exceeding the government's annual total.

This document addresses 19 questions regarding solicitation N0018926RL018, a 100% Total Small Business Set Aside for custodial services. Key details include the incumbent contractor (Titan Facility Services LLC), the requirement for custodial supplies to be billed separately at cost-no-fee, and a historical staffing level of 2-4 employees. Funds are available for this opportunity. The cleanable area is approximately 155,000 square feet, with services to be performed Monday through Friday, 7:00 AM to 4:00 PM. Insurance requirements align with standard commercial practices, and periodic tasks can be coordinated for after-hours work. Contractors must provide consumables, which will be cost-reimbursed. While CMMC certification is not required at award, security plans will be handled post-award by the security department and COR.

The amendment modifies Solicitation Number N0018926RL018, changing response deadlines and adding a mandatory site visit on June 5, 2026, for custodial services at NAVSUP FLC Norfolk. The Performance Work Statement details daily, weekly, monthly, semi-annual, and annual cleaning tasks for the 155,000 sq. ft. facility. Contractor personnel must be U.S. citizens, pass background checks, and adhere to specific security, antiterrorism, and OPSEC training requirements. The Quality Assurance Surveillance Plan outlines performance objectives, acceptable quality levels, and monitoring methods, with a focus on 100% on-time performance for cleaning tasks. Wage determinations for various occupations, including janitors, are provided, along with benefits and hazardous pay differentials, in compliance with the Service Contract Act.

This government solicitation, N0018926RL018, is a Request for Proposal (RFP) for Women-Owned Small Businesses (WOSB) to provide custodial and janitorial services for the NAVSUP FLC Norfolk headquarters, building W-143. The services include direct labor, supervision, management, quality control, floor care, and window cleaning, along with the provision of all necessary supplies and materials. The contract includes a base period of 12 months for services and supplies, with five optional periods—four option years of 12 months each and a final option period of 6 months. The total duration of the contract, including all options, shall not exceed 66 months. The solicitation outlines detailed requirements for item unique identification, electronic invoicing via Wide Area WorkFlow (WAWF), and various Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) clauses, including those related to small business subcontracting limitations, equal opportunity, and payment terms. The estimated total award amount is USD 22,000,000.00. The offer due date is June 2, 2026, at 4:00 PM.