7E20--585-25-2-969-0060 ScriptPro Windows 11 Upgrade (VA-25-00047206)

The Department of Veterans Affairs issued a special notice indicating its intention to negotiate a limited source contract with ScriptPro, USA for an upgrade to Windows 11. This upgrade is essential for the Veterans Integrated Service Network (VISN) 12, which includes healthcare facilities in Wisconsin, Illinois, Upper Michigan, and northwestern Indiana, due to the impending end of support for Windows 10 on October 14, 2025. The contract will cover on-site installation, software and hardware upgrades, and a year of maintenance support for ScriptPro's systems, designed to enhance pharmacy operations and patient care. The scope includes necessary upgrades involving hardware changes and the installation of security tools. The contract will be performed at various VA medical centers and outpatient clinics, with a performance period of 360 days beginning after the contract award. The contractor is responsible for all travel costs, and work will be conducted primarily during regular operational hours, with the potential for after-hours work. Responses to this notice will help determine if a competitive procurement process will be initiated. Questions or comments can be directed to the point of contact, Vernise L. Newton, by a specified deadline, making this an important step in updating essential technological infrastructure within VA facilities.

The Department of Veterans Affairs (VA) intends to negotiate a limited source contract with ScriptPro, USA for an upgrade of the Windows operating system to Windows 11 at various facilities within the Veterans Integrated Service Network (VISN) 12. This initiative is prompted by the impending expiration of Microsoft support for Windows 10 in October 2025, necessitating an upgrade to ensure operational continuity and security. ScriptPro's solutions will enhance pharmacy operations and financial management at VA facilities in states including Wisconsin, Illinois, Michigan, and Indiana. The contractor's responsibilities include providing necessary hardware, software, and professional services for the OS upgrade, along with maintenance support and the installation of security feature tools. The project performance period is set for 360 days, commencing upon contract award. Work will occur across multiple VA Medical Centers and outpatient clinics, with procedures to minimize disruption during patient care. Costs related to installation travel must be incorporated into the contract pricing, as the government will not reimburse travel expenses. The completion requires careful coordination with various local teams and adherence to VA Information Security requirements. Comprehensive invoicing and service coverage details are also outlined, ensuring clarity in expected deliverables and responsibilities.