Appeals Centralized Database System (ACDS)

The IRS seeks contractor support for the Appeals Centralized Database System (ACDS) ColdFusion Support Services. ACDS is a critical tool for tracking case receipts, time, actions, and workload, containing sensitive taxpayer and staffing information. The system faces obsolescence risks due to its ColdFusion-based application layer, necessitating modernization to ensure security, efficiency, and functionality. The project aims to migrate ACDS from ColdFusion 2016 to ColdFusion 2023, upgrade server infrastructure from Windows Server 2012 R2 to Windows Server 2022, and transition databases to SQL Server. Key objectives include updating the ACDS application, enhancing system integrity and security, resolving operational issues, improving operational efficiency, and standardizing frameworks. The scope of work encompasses ColdFusion development, system and database administration, technical support, and documentation, with a focus on agile methodologies and compliance with IRS standards.

The Appeals Centralized Database System (ACDS) is soliciting responses for a Request for Information (RFI) to identify contractors capable of providing advanced support for its database system. The RFI, with a due date of May 8, 2026, seeks detailed company profiles including name, address, POC information, SAM UEI, NAICS codes, business classification, and active government contracts. Part II focuses on technical capabilities, requiring contractors to demonstrate advanced proficiency in ColdFusion 2023 programming, substantial experience with MS SQL Server databases, and familiarity with Windows Server environments. The RFI also assesses experience in ColdFusion migrations, troubleshooting, system and database administration, Agile methodologies, and tools such as JIRA. Crucially, it emphasizes the ability to develop secure ColdFusion applications and handle sensitive government data in compliance with standards like IRM 2.5.

The Internal Revenue Service (IRS) released a Sources Sought Notice (SSN) for its Appeals Centralized Database System (ACDS), seeking 8(a) small businesses with expertise in ColdFusion. This SSN, for market research only, aims to identify vendors capable of providing comprehensive ColdFusion support and implementation services. The IRS requires assistance with migrating the ACDS application from ColdFusion 2016 to ColdFusion 2023, upgrading servers from Windows Server 2012 R2 to Windows Server 2022, and transitioning to SQL Server. Key objectives include enhancing system integrity, security, operational efficiency, and standardizing frameworks while reducing O&M costs. The scope of work includes ColdFusion development, supporting the IRA Individual Online Account – Offer in Compromise (IRA IOLA–OIC) Submission Tool, system and database administration, and continuous technical support. The anticipated contract period is one 12-month base period and one three-month option period. Interested parties must respond by May 26, 2026, using the provided SSN Response Template, detailing their company profile and capabilities in ColdFusion, SQL Server, Windows Server environments, and agile methodologies.