Preventive Maintenance/Remedial Repair of Existing AB7500 FAST PCR Systems

This Request for Quotation (RFQ), solicitation number 75F40126Q00350, is issued by the U.S. Food and Drug Administration (FDA) Human Foods Program / Office of Laboratory Operations and Applied Science. The requirement is for preventive maintenance and remedial repair services for six government-owned Applied Biosystems 7500 Fast Real-Time PCR Systems. The acquisition is unrestricted (no small business set-aside) under NAICS code 811210, which has a small business size standard of $34 million. The contract consists of a base period from September 21, 2026, through September 20, 2027, followed by three one-year option periods. Award will be made on a trade-off, best-value basis evaluating technical merit, past performance, and price, with technical merit and past performance combined being more important than price. Quoters must submit separate technical and price volumes. Volume I (Technical/Past Performance) is limited to five pages and must demonstrate the technical approach, personnel qualifications, warranty details, and up to two recent, relevant past performance references. Volume II (Price) must present a firm-fixed-price schedule for the base and option periods, inclusive of all labor, travel, parts, and materials. Questions must be submitted via email by August 13, 2026, and final quotations are due by the date and time specified on SAM.gov.

This Performance Work Statement (PWS) outlines a federal requirement from the Food and Drug Administration (FDA) for preventive maintenance and remedial repair services for six Government-owned Applied Biosystems 7500 Fast Real-Time PCR Systems. Located at the Atlanta Human and Animal Food Laboratory (ATLHAFL), these instruments are critical for pathogen detection and must maintain ISO/IEC 17025 accreditation. The selected contractor will provide non-personal services under a firm-fixed-price contract. The period of performance spans a 12-month base period with three 12-month option years. Key responsibilities include performing one scheduled on-site preventive maintenance visit per system annually, replacing wear parts, and conducting pure dye calibrations. The contractor must supply new, OEM-compliant spectral calibration kits at least 48 hours prior to service. Additionally, the contractor must provide unlimited remedial repairs with a two-business-day on-site response time, unlimited technical and application support, and a 90-day post-maintenance performance guarantee. All replacement parts and labor are warranted for 12 months. Service technicians must hold factory training or equivalent credentials. To support the laboratory's accreditation, the contractor is required to deliver comprehensive Field Service Reports and NIST-traceable calibration documentation within 24 hours of completing any service event. Performance will be evaluated based on specific metrics defined in the Performance Requirements Summary, including a 100% compliance threshold for scheduled maintenance and calibration accuracy.