Service Contract for Bio-Rad QX200 ddPCR System Including AutoDG

This solicitation (SF 1449, RFQ No. 1333ND26QNB640315) is issued by the National Institute of Standards and Technology (NIST) to secure a service maintenance agreement for a Bio-Rad QX200 digital droplet PCR (ddPCR) system. The covered equipment, used by the Complex Microbial Systems Group (CMSG) in Gaithersburg, Maryland, includes the AutoDG droplet generator, droplet reader, and associated computer. The procurement is being competed as an unrestricted, firm-fixed-price commercial contract. The required period of performance consists of a 12-month base period (September 19, 2026 – September 18, 2027) plus two successive 12-month option periods. The selected contractor must provide: - One annual preventative maintenance visit including OEM consumables and software/firmware updates. - Unlimited emergency on-site repair visits, including all certified parts, labor, and travel, with a required on-site scheduling response within three business days. - Unlimited remote technical and troubleshooting support during NIST business hours, with a two-business-day response time. - Detailed service reports upon completing any maintenance or repair. To qualify, offerors must submit a technical quote (maximum of three pages) demonstrating their capability, response times, and status as an OEM-authorized service provider. Crucially, they must provide documentation proving that their service technicians are certified by Bio-Rad Laboratories. Award will be made to the responsible quoter who submits the lowest-priced, technically acceptable offer. Quotes are due by August 4, 2026, at 10:00 AM ET.