TSA Occupational Health and Medical Services (TOMS)

The Transportation Security Administration (TSA) intends to establish a multiple-award Indefinite Delivery, Indefinite Quantity (IDIQ) contract for TSA Occupational Health and Medical Services (TOMS). This contract will provide comprehensive, flexible, and geographically accessible occupational health and clinical support for TSA applicants, employees, and operations nationwide and across U.S. territories. Scope of services under future task orders includes medical examination services, mobile medical units, drug and alcohol testing support, independent medical examinations (IMEs), vaccination programs, telehealth, nursing support, health unit/clinic operations, and medical supplies and equipment logistics. The contractor must maintain a qualified provider network, provide multi-channel scheduling, ensure strict information privacy and security compliance, and implement a robust Quality Control Plan. Contractors must designate a key IDIQ Program Manager to oversee administrative and operational performance. Task orders will further specify performance metrics, security clearances, localized staffing, operational hours, and potential performance incentives or disincentives. Contractors must also maintain necessary professional and general liability insurance. Overall, the TOMS IDIQ ensures standard, compliant clinical operations to support TSA’s ongoing transportation security mission.

This Request for Information (RFI) issued by the Department of Homeland Security (DHS) Transportation Security Administration (TSA) seeks market research and industry feedback for TSA Occupational Health and Medical Services (TOMS). TSA plans to award a multiple-award Indefinite Delivery, Indefinite Quantity (IDIQ) contract under NAICS code 621111 and PSC Q201 to provide occupational health and medical services to TSA personnel, applicants, and programs. TSA invites interested vendors to submit a capabilities statement and provide feedback on the draft Performance Work Statement (PWS). Key areas of feedback include: - Network coverage and accessibility across CONUS, OCONUS, remote locations, and U.S. territories. - Operational experience with telehealth, customer service, and candidate support. - Capabilities for mobile medical support and hosting hiring events. - Information technology solutions, medical records management, and Federal Authority to Operate (ATO) system authorizations. - Recommended pricing structures, multi-award/task-order management strategies, requirement structures, and potential barriers to competition. Responses are limited to 8 pages and must be submitted electronically to designated points of contact by 12:00 PM EDT on November 17, 2026. This RFI is strictly for planning and market research purposes and does not constitute a formal solicitation or a guarantee of a future contract award.