3D FARO Arm Calibrations/Inspection/Mandatory Upgrades

This document is a Justification for Other Than Full and Open Competition issued by the U.S. Coast Guard (USCG) Aviation Logistics Center, Industrial Operations Division. The USCG intends to award a sole-source, firm-fixed-price order to FARO Technologies Inc. for a FARO Arm calibration and a one-year "Arm Complete Care" service coverage package under purchase request 2026229-IK01. FARO Technologies Inc. is the original equipment manufacturer (OEM) of the FARO Arm and holds all proprietary rights to its design, operating system, and system mapping software. This specialized software is required to reconfigure, repair, calibrate, and certify the system to ensure airworthy parts production. Because the USCG did not purchase technical data or maintenance rights for this equipment, no other vendors are qualified or authorized by the OEM to perform these services. Consequently, FARO Technologies Inc. is the only source capable of meeting the agency's requirements. The contracting officer will determine price reasonableness using methods such as market research, comparisons with past purchases, current price lists, and independent government cost estimates.

This Statement of Work (SOW) outlines a requirement by the United States Coast Guard (USCG) Aviation Logistics Center (ALC) for the maintenance, repair, calibration, cleaning, and warranty service of a FARO ARM (Model# Quantum X.S) coordinate measuring machine. The services must be performed by the original equipment manufacturer (OEM), FARO Technologies Inc., at their Lake Mary, Florida facility. The procurement covers a one-year "Complete Care" service plan, which includes parts, labor, annual cleaning, and an ISO 17025 accredited calibration certificate traceable to international standards. Only new OEM-specification parts may be used for replacements, and all servicing personnel must be OEM-trained and authorized. If additional repairs or replacement parts are required outside of the standard service plan, the contractor must submit an itemized quotation detailing the hardware and labor hours. No "over and above" work may begin until the Contracting Officer reviews, approves, and executes a formal contract modification. The Coast Guard will ship the equipment to the manufacturer and has designated an Equipment Specialist as the technical point of contact for the duration of this effort.

This document outlines the federal contract terms, conditions, and provisions for Department of Homeland Security (DHS) Solicitation 70Z03826QK0000026, issued by the U.S. Coast Guard (USCG). It establishes requirements for the acquisition of commercial products and services, primarily supporting the USCG Aviation Logistics Center (ALC) in Elizabeth City, North Carolina. Key components of the solicitation include: - **Submission and Evaluation:** Offers must include a Unique Entity Identifier (UEI) and remain valid for 60 days. The government intends to award a contract without discussions based on the best initial terms. - **Security and Compliance:** Extensive provisions (under FAR and DHS deviations) prohibit the use of covered telecommunications equipment, Kaspersky Lab products, specific unmanned aircraft systems (drones) from covered foreign entities, and transactions with restricted regions such as Sudan and Iran. Contractors must also implement basic cybersecurity safeguarding on their information systems. - **USCG Aviation Logistics Requirements:** Strict quality assurance terms govern any products touching USCG aircraft, requiring immediate notification of defects, counterfeit parts, or supply chain changes. - **Logistics and Delivery:** Items must be packaged individually without using banned materials (like Styrofoam or shredded paper) and shipped F.O.B. destination to the ALC within 45 days after receipt of order. - **Invoicing and Payments:** Invoices must be submitted electronically to the ALC Fiscal Branch after verified delivery, with payments processed electronically via SAM.