RFI for AI Enabled Accessibility Tooling

The Department of Labor (DOL) seeks an AI-enabled accessibility compliance solution to enhance its Section 508 program. This foundational investment aims to systematically assess, monitor, remediate, and report on Section 508 conformance across DOL's digital assets, addressing current gaps in capabilities. The solution must support various digital asset types, including public and internal websites, web applications on Appian and Salesforce, PDF documents, and Microsoft 365 content, excluding mobile applications and platform-level testing. It will serve developers, QA testers, and the Section 508 Program Office, requiring at least 50 user licenses distributed among these roles. The solution must comply with Revised Section 508 Standards, specifically WCAG 2.1 Levels A and AA, and support GSA Annual Governmentwide Section 508 Assessment criteria. Key capabilities include automated and guided manual testing, document remediation, code review suggestions, AI-powered Section 508 guidance, dashboards, analytics, and role-based training. Mandatory AI integration is required for testing, remediation guidance, and workflow assistance, with controls for automated actions and flexibility for Government-approved AI models. Integration with CI/CD pipelines (Jenkins, GitHub Actions) and support for Google Chrome and Microsoft Edge browsers are essential. The proposed solution can include subcontractors for non-web content but must be under a single prime contract. Training and technical support are in-scope, while recurring vendor-performed audits or remediation are out-of-scope. Deployment models must comply with federal security requirements (FISMA, NIST SP 800-53), with FedRAMP authorization preferred but not mandatory.