AVAYA AURA TRAINING - USINDOPACOM

This combined synopsis/solicitation (RFQ #N0060426Q4107) is issued by the NAVSUP Fleet Logistics Center, Pearl Harbor Regional Contracting Office, to secure Brand Name Only Avaya Telecommunications System Administration training. The procurement supports the U.S. Indo-Pacific Command (USINDOPACOM) Telecommunications Branch. This requirement is a 100% small business set-aside under NAICS code 611420 (size standard of $16M). The solicitation will result in a Firm-Fixed Price purchase order for one group unit of Avaya Aura Training (CLIN 0001). The contractor must be an authorized provider of certified Avaya training courses. Delivery is required 30 days after receipt of order to USINDOPACOM Headquarters at Camp H.M. Smith in Halawa, Hawaii, with payments processed through WAWF. Proposals will be evaluated based on two factors: Technical (rated on an acceptable/unacceptable basis) and Price. Award will be made to the responsible quoter whose technically acceptable offer is determined to be the most advantageous to the Government, price and other factors considered. Questions must be submitted via email to lenin.a.moreira.civ@us.navy.mil by Monday, September 14, 2026, at 4:00 PM HST. Final quotes must be submitted to the same email address by Wednesday, September 16, 2026, at 3:00 PM HST. Quoters must be registered in the System for Award Management (SAM) database to be eligible for award.

This Statement of Work (SOW) outlines a requirement by the U.S. Indo-Pacific Command (USPACOM) for an instructional training course on Avaya telecommunications system administration, Session Border Controller (SBC) management, and troubleshooting. The contractor must provide all necessary instructional personnel, materials, and curriculum to train up to ten personnel. The training will follow a phased, five-day schedule (Monday through Friday, 7:00 AM to 3:30 PM HST) at Camp H.M. Smith, Hawaii. Day one will cover basic administration for general attendees, while subsequent days will focus on advanced technical topics for technical staff. Key curriculum areas include: - Core Administration: Communication Manager (CM), Session Manager (SM), System Manager (SMGR), and G450 Media Gateways. - Endpoint Management: SIP stations (including J100 series), digital, and legacy H.323/analog phones. - SBC Operations & Networking: SBC web interface navigation, trunk building, remote worker access, and transitioning from ISDN PRIs to SIP trunks. - Troubleshooting: Comprehensive SIP and SBC troubleshooting procedures. Contractors must be authorized providers of certified Avaya training courses and implement a Quality Control Program on the first day of performance. The required delivery date is 30 days after receipt of order (ARO). Non-DoD affiliated contractor personnel requiring unescorted base access must complete and submit SECNAV Form 5512/1 for background vetting. Technical points of contact are Jun Ho Im and Daynon Dang.

This Justification and Approval (J&A) document outlines a sole-source, brand-name procurement under the Simplified Acquisition Threshold (SAT) for the U.S. Indo-Pacific Command (USINDOPACOM) Headquarters at Camp H.M. Smith, Hawaii. The contracting activity is NAVSUP Fleet Logistics Center Pearl Harbor. Under the authority of FAR Part 12 and FAR 13.106-1(b)(1)(i), the agency is pursuing a firm-fixed-price purchase order for on-site, Avaya-certified System Administration and Troubleshooting training for up to ten telecommunications personnel, with a required delivery date of September 30, 2026. The training is essential for network technicians to safely manage, maintain, and troubleshoot the command's critical voice communication infrastructure. It must specifically cover Avaya Communication Manager, Session Manager, System Manager, and higher-level Session Border Controller (SBC) administration, including the configuration of specific digital/analog endpoints and the transition to SIP trunks. Failing to secure this specialized, brand-name training would leave technicians without the technical skills required to prevent prolonged network outages and degraded command and control capabilities. Market research indicates that alternative training programs lacking Avaya-specific certification and features cannot meet the government's operational requirements.

This document (Document Number N0060426Q4107) is a federal solicitation package incorporating various Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) clauses. It establishes key compliance, security, and administrative requirements for potential contractors. Key components of the document include: - **Incorporated Clauses:** Lists numerous standard clauses by reference, including many with authorized deviations (dated February to April 2026) regarding small business set-asides, electronic funds transfer, domestic sourcing, and cyber security reporting. - **Telecommunications Restrictions:** Includes DFARS 252.204-7017, requiring offerors to represent whether they provide covered defense telecommunications equipment or services from prohibited entities. - **Invoicing and Payment:** Details the mandatory use of the Wide Area WorkFlow (WAWF) system (DFARS 252.232-7006) for electronic payment requests and receiving reports. - **Socioeconomic Rerepresentation:** Incorporates FAR 52.219-28, which mandates that contractors rerepresent their small business size and socioeconomic status under specific conditions, such as mergers, acquisitions, or long-term contract milestones. - **General Provisions:** Outlines the standard processes for incorporating clauses and provisions by reference and identifying authorized deviations. This document serves to ensure that any resulting contract complies with federal procurement laws, cybersecurity regulations, and small business program guidelines.