ContractSpecial Notice

DA10--Pager Maintenance and Pager System Maintenance

DEPARTMENT OF VETERANS AFFAIRS• 36C24526Q0553

Response Deadline

Jun 2, 2026

13 days left

Days Remaining

Until deadline

Set-Aside

Full & Open

Notice Type

Special Notice

Contract Opportunity Analysis

The Department of Veterans Affairs, through VISN 5 and the Beckley VA Medical Center, is seeking a sole-source firm-fixed-price Federal Supply Schedule blanket purchase agreement with Turn-Key Technologies, Inc. for maintenance of its in-house paging systems. The work covers 24/7 maintenance, follow-on support, warranty service, and annual preventive maintenance for paging terminals, voice and alpha pagers, and related system components, along with detailed work planning, component inventories, testing procedures, service timelines, and maintenance reporting. The requirement is tied to narrow-band paging systems used across VA Beckley facilities and emphasizes 100% uptime for patient safety, with on-site support, response standards for urgent issues, and performance at the Beckley, West Virginia site. This notice is not a request for competitive proposals, and any response demonstrating that competition would be advantageous must be received by Tuesday, June 2, 2026 at 11:00 AM EST; the contracting officer is Jameel Gordon.

Classification Codes

NAICS Code

517112

Wireless Telecommunications Carriers (except Satellite)

PSC Code

DA10

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE

Solicitation Documents

1 Files

36C24526Q0553.docx

Word•25 KB•May 19, 2026

AI Summary

The Department of Veterans Affairs (VA) intends to award a sole source, firm-fixed-price, 5-year Federal Supply Schedule Blanket Purchase Agreement to Turn-Key Technologies, Inc. (TTI) for pager and pager system maintenance at the VA Beckley Medical Center. This notice outlines the requirement for TTI to provide 24/7 maintenance, follow-on support, and warranty services to ensure 100% uptime of the narrow-band paging systems, crucial for patient safety. The contract covers maintenance for specific paging terminals (ACCESS 3000), voice/alpha pagers (RPR553), and TTI OVATION systems. TTI is expected to provide a detailed work plan, component outlines, resolution timelines (e.g., 4-hour initial response for emergent issues), testing procedures, and annual maintenance schedules. This sole source procurement is justified by the Government's belief that TTI possesses unique and highly specialized capabilities to meet these requirements, as outlined in Federal Acquisition Regulation Overhaul (RFO) Part 8.