OEM Repair and On-Site Service for InSight X3 DualC Laser System
Contract Opportunity Analysis
The National Institutes of Health, through the National Institute of Mental Health and NIH Office of Acquisitions, is seeking a fixed-price OEM repair and on-site service solution for an NIH-owned InSight X3 DualC laser system that is currently non-operational and disrupting research. The work includes uninstallation, packing, insured shipment to the OEM factory, repair to factory specifications, provision of a loaner laser system to maintain continuity, and return installation of the repaired unit. The service is expected to include field technician support in the DC/MD/VA region, with all labor, shipping, and travel handled by the vendor under Federal travel rules; the statement of work also calls for OM3-level repair, parts replacement, and a one-year Gold Lasercare extended warranty. Responses are due by May 15, 2026 at 0900 ED and must include pricing, capability documentation, UEI, TIN, and SAM registration.