Fort Eustis Bulk Laundry

The Health Readiness Contracting Office – East is soliciting bids for a single contract to provide Medical Grade Laundry services to the McDonald Army Health Center in Eustis, VA. This is a small business set-aside, Request for Quote (RFQ) W81K0426QA071. The contract will have a 12-month base period and one 12-month option period. The NAICS Code for this procurement is 812320. Interested parties must submit quotes via email to justin.balster2.civ@health.mil and lorena.cruz.civ@health.mil by May 27, 2026, at 3:00 PM Eastern. Questions regarding the acquisition must be submitted by May 22, 2026, at 2:00 PM EST. Offerors must be registered with the System for Award Management (SAM) and include a completed FAR provision 52.212-3 Alt 1 with their submission.

This document, "APPENDIX A - APPLICABLE PUBLICATIONS," outlines mandatory and advisory publications relevant to a government contract, likely pertaining to healthcare, laundry services, and general federal acquisitions. It mandates adherence to standards from organizations such as The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), and OSHA, specifically regarding hospital accreditation, infection control, and occupational safety (bloodborne pathogens). It also includes Healthcare Laundry Accreditation Council (HLAC) standards for textile processing, MEDCOM regulations for key control, and policies on sexual harassment, the Privacy Act, HIPAA, and individually identifiable health information. Additionally, the Federal Acquisition Regulation, DOD Dictionary of Military Terms, and specific ANSI/AAMI standards for surgical textile processing are listed. The document ensures compliance with healthcare, safety, security, and acquisition protocols for the contracted services.

Exhibit A outlines the routine requirements for packaging and finishing bulk laundry services for Fort Eustis, defining abbreviations for methods like bundled (B), folded (F), pressed (P), sorted (S), and shrink-wrapped (W). The document lists specific laundry items, their quantities per bundle, and required special handling procedures. Examples include soiled linen bags (10's, F, B, W), patient gowns (10's, F, S, B, W), and OR green pants (10's, P, F, S, B, W). Special items like sleep lab blankets (3, F, B, W) and provider/lab coats (1, Pressed, Hanger, Plastic-Covered) are also detailed. The document specifies that any special requirements beyond these routine instructions will be provided in writing when service is requested, and instructions for undefined special items will be given to the contractor at the time of laundering.

Exhibit B outlines the pickup and delivery schedule and daily linen distribution for Fort Eustis, likely as part of a government Request for Proposal (RFP) for laundry or linen services. The document specifies regular pickup and delivery times for soiled and clean laundry at Building 576 on Mondays, Wednesdays, and Fridays. It details that soiled laundry is picked up after the first delivery of clean laundry. Additionally, the exhibit provides 'par levels' for daily linen distribution, including 142 cubicle curtains changed quarterly or as needed, 75 provider coats/lab coats for general use, and 30 for dental providers. These details are crucial for a potential contractor to understand the scope and operational requirements of providing laundry and linen services at the facility.

This document, Exhibit C – Deliverables, outlines the submission requirements and deadlines for various deliverables within a government contract. Key deliverables include a Level I Training Report (within 30 days and annually), Contractor Point of Contact Information (NLT Contract Start Date), Contract Employee Training Records (within 4 hours of request), iWATCH Training (30 days of contract award), Health Certification/Immunization Records (30 days and annually), a Quality Management System Proposal, a Contingency Plan Proposal, an Exposure Control Plan (within 14 days; changes within 30 days), a Health & Safety Plan (within 14 days; changes within 30 days), OCI Mitigation (within 5 days of discovery), Operations Security (OPSEC) Training (within 30 days of hire and annually), Privacy Act and HIPAA training (within 30 days and annually), and SAPR Training (NLT 60 days after performance start and annually). These deliverables are crucial for ensuring compliance, safety, and operational readiness throughout the contract period.

Exhibit D, the Performance Requirements Summary (PRS), outlines key performance objectives and acceptable quality levels for a government contract. It details five main areas: timely submission of deliverables (Exhibit C), compliance with security requirements (PWS Paragraphs 1.4.2.6, 1.17, 1.18), adherence to turn-around times for pick-up and delivery (PWS Paragraph 5.1 / Exhibit B), quality of finished articles (PWS Paragraph 5.5), and conformity to packaging and transporting requirements (PWS Paragraph 5.8, Exhibit A). For most objectives, a 100% compliance rate is expected, while turn-around times and article quality/packaging require at least 95% compliance. Surveillance methods include COR logs, annual reviews, 100% inspections, random sampling, and customer feedback. Performance, whether above or below standard, will be documented in the Contractor Performance Assessment Reporting System (CPARS), serving as a performance incentive/disincentive mechanism. This document is crucial for defining contractor expectations and evaluation criteria within federal government RFPs.

The Fort Eustis Linen Serviceability Standards document outlines specific quality control criteria for various linen items, including blankets, patient gowns, mattress pads, flat sheets, fitted sheets, laundry bags, scrubs, surgery towels, and warming jackets. These standards specify acceptable levels of stains, tears, holes, and repairs for each item, as well as requirements for mending hems, seams, and replacing components like ties and snaps. The document details different criteria based on the type of linen and its intended use, such as limitations on stains and mending in the center of sheets, and specific allowances for snags and clip holes on surgery towels. The overarching purpose is to ensure that all linen provided meets a defined standard of serviceability and hygiene.

Exhibit F outlines the government-furnished facilities and equipment provided to a contractor at Fort Eustis, specifically within the McDonald Army Health Center. The document details the purpose of each room made available, 1J-03 for clean linen/office use and 1J-04 for soiled linen. It also itemizes the government-furnished property, including office furniture such as wood desks, chairs, and file cabinets, as well as specialized equipment like linen storage shelves, a refrigerator, a scale printer, and a digital scale. The exhibit specifies the quantity and location of each item, indicating their use within rooms 1J-03 and 1J-04.