Reverse Osmosis System Preventative Maintenance - Atlanta VA Medical Center

This federal solicitation (No. 36C24727Q0027) is issued by the Department of Veterans Affairs, Network Contracting Office (NCO) 7, on behalf of the Atlanta VA Medical Center in Decatur, Georgia. The purpose of the contract is to obtain comprehensive preventive and corrective maintenance services, replacement parts, and emergency repairs for the Critical Water System Reverse Osmosis (RO) and Deionized (DI) water purification system located in the Pathology and Laboratory Medicine department. The scope of work requires the contractor to perform monthly maintenance, high-quality filter changes, unlimited phone support, and water quality testing every six months. Standard operating procedures must align with VA guidelines, Joint Commission standards, and College of American Pathologists (CAP) requirements. The contractor must respond to emergency service calls within 24 hours and complete repairs within 48 hours. The anticipated contract structure consists of a base year (October 15, 2026, through October 14, 2027) followed by four consecutive one-year option periods, extending through October 14, 2031. Payment will be processed monthly in arrears via the Tungsten electronic payment system. Proposals are due by September 25, 2026, at 10:00 am EDT, and all clarifying questions must be submitted to the Contracting Officer, Michael Barton, by September 18, 2026. This acquisition is unrestricted under NAICS code 221310 (Water Supply and Irrigation Systems) with a size standard of $41 million.

This Statement of Work (SOW) outlines the requirement for a service contract to provide comprehensive maintenance and repair services for the critical Reverse Osmosis (RO) and Deionized (DI) water purification system at the Atlanta VA Medical Center in Decatur, Georgia. This water system is essential for daily laboratory operations, equipment decontamination, and sterilization within Pathology and Laboratory Medicine. Under this contract, the vendor must deliver all labor, materials, and equipment required for corrective and preventive maintenance. Key responsibilities include monthly maintenance, quality filter changes, emergency management, water quality testing every six months, and unlimited phone support. Following any corrective repairs, the contractor must perform safety and functional testing to restore the equipment to optimum manufacturer specifications using new, standard OEM parts. All services must comply with VA guidelines, hospital policies, and current Joint Commission and College of American Pathologists (CAP) standards. The contractor is responsible for ensuring all servicing field engineers are fully trained and competent. Additionally, the contractor must adhere to HIPAA regulations and public health laws. Any modifications to this SOW must be formally authorized in writing by the Contracting Officer.