J065--PND 02-03-2026 -Actionable - 442 Philips Patient Monitoring System Patching and Service Contract (VA-26-00017731)

The Cheyenne, Wyoming VA Medical Center requires a contractor to provide comprehensive patient monitoring equipment services for their Philips equipment. This includes on-site support, preventative maintenance (PM), and software/hardware updates and upgrades, as well as system patching. The contractor must employ manufacturer-certified specialists proficient in various Philips monitoring systems. Services entail scheduled maintenance, annual PM, and system patching quarterly or as needed. PM includes diagnostics, calibration, non-emergent repairs, parts replacement, and electrical inspections. Detailed documentation of all services, including technician information, dates, and equipment specifics, is mandatory. All work will primarily occur during normal business hours, Monday to Friday, 8:00 a.m. to 5:00 p.m., excluding federal holidays, with hardware/software updates scheduled outside these hours. Contractor personnel must wear visible identification and adhere to VA regulations regarding parking, smoking, and firearms.

This government solicitation (Standard Form 1449) by the Department of Veterans Affairs, Network Contracting Office 19, is for Philips Patient Monitoring Equipment Service. The solicitation number is 36C25926Q0245, issued on February 11, 2026, with offers due by February 19, 2026, at 10 AM MST. The acquisition is 100% set aside for small businesses, with NAICS code 811210 and a size standard of $34 Million. The contract includes a base period and four option years for 'SOFTWARE EVOLUTION SUPPORT, ADVANCED TECHNOLOGICAL SERVICES WITH MS ONSITE PATCHING AND CLINICAL IMPLEMENTATION SUPPORT,' with a quantity of 56 units per period. Key clauses cover contract terms and conditions, options to extend services and the contract term, and security prohibitions related to covered foreign entities and technologies. Invoices must be submitted electronically upon completion of each service, in accordance with VAAR Clause 852.232-72. The total duration of the contract, including all options, shall not exceed five years.

This Combined Synopsis/Solicitation Notice, solicitation number 36C25926Q0245, from the Department of Veterans Affairs, Network Contracting Office 19, is an RFP for Philips Patient Monitoring Services and System Patching. The response deadline is February 19, 2026, at 10 AM Mountain Time, Denver, USA. This procurement is a set-aside for the SBA under NAICS code 811210 and product service code J065. The point of contact for this solicitation is Aaron Thurber, Contracting Officer, at aaron.thurber@va.gov. The place of performance is the Cheyenne VA Medical Center. Further details are provided in the attached Statement of Work and solicitation document.

Solicitation 36C25926Q0245, titled "Questions and Answers," clarifies key aspects of a government solicitation. Initially, the document addresses a query about preventative maintenance services, stating that such services are no longer required and that the Statement of Work has been revised accordingly. The second major point provides a comprehensive list of serial numbers for Philips Monitoring Equipment that will require service. This detailed inventory includes various models such as INTELLIVUE MX450, INTELLIVUE X3, 867041, IntelliVue MX800, Recorder Module - M1116C, Hemodynamic - M3012A, INTELLIVUE G7M, IntelliVue MP50 - M8004A, M3015A, INTELLIVUE MX550, 867041 (Microstream), M3016A, MX450, and PIIC IX. The document serves to inform potential bidders or contractors about the updated scope of work and provides essential equipment identification for accurate service proposals.

The Cheyenne, Wyoming VA Medical Center requires a contractor to provide comprehensive patient monitoring equipment services for Philips devices. This includes software support, license management, web-based application support, system patching, and clinical implementation. The contractor must supply all OEM-released software versions, offer application-based access for inventory and alert information, and perform quarterly operating system patching. Onsite technical and clinical implementation services are mandatory for upgrades, along with annual system health and risk assessments. Documentation requirements include detailed maintenance procedures, technician information, service dates, equipment identification, and costs. All services, except for some software updates, are to be performed during normal business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m.) and coordinated with the VAMC POC. Contractor personnel must wear visible identification, park in designated areas, and adhere to VA regulations regarding smoking, firearms, and potential toolbox searches.

This document is an amendment to Solicitation 36C25926Q0245, issued by the Department of Veterans Affairs, Network Contracting Office 19. The amendment addresses several key changes: providing answers to questions received from offerors, revising the Statement of Work, and extending the closing date for receipt of offers to February 26, 2026, at 10:00 MST. The solicitation is for "SOFTWARE EVOLUTION SUPPORT, ADVANCED TECHNOLOGICAL SERVICES WITH MS ONSITE PATCHING AND CLINICAL IMPLEMENTATION SUPPORT." The contract includes a base period and four option years, each for 56 units of service. The NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance) and the PSC is J065 (Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies). The amendment emphasizes that offerors must acknowledge receipt to avoid rejection of their offers. Attached documents include the revised Statement of Work and the Questions and Answers.

This document is an amendment to a previous combined solicitation, 36C25926Q0245, for Patient Monitoring System Patching and Services. The solicitation, issued by the Department of Veterans Affairs, Network Contracting Office 19, with a ZIP code of 80111, focuses on Philips Patient Monitoring Equipment Services. The response date is February 26, 2026, at 10:00 AM Mountain Time, Denver, USA. The place of performance is the Cheyenne VA Medical Center. Key attachments include the solicitation document, a revised Statement of Work dated February 18, 2026, and a document containing questions and answers related to the solicitation. The point of contact for this solicitation is Aaron Thurber, Contracting Officer, at aaron.thurber@va.gov or 303-712-5745. The NAICS code is 811210 and the Product Service Code is J065. This is a set-aside for the SBA.