S--STLI - Unarmed Guard Services

The National Park Service (NPS) seeks small businesses for unarmed guard services at the Statue of Liberty and Ellis Island National Monuments. This Sources Sought Notice is for informational purposes only, not a request for proposals. The government anticipates a competitive, single-award, labor-hour contract from March 2027 to March 2032. Services include ensuring the safety of visitors and personnel, monitoring security systems, and conducting patrols and screenings with approximately 65-75 guards daily. Contractors must provide all necessary management, training, equipment, and licenses. Employees must be U.S. citizens or lawfully admitted aliens, possess relevant licenses, pass background checks, and drug screenings. Interested small businesses (NAICS 561612) should submit capability statements, firm details, and SAM registration status by March 2, 2026.

This Performance Work Statement (PWS) outlines the requirements for unarmed guard services at the Statue of Liberty and Ellis Island National Monuments. The contract is a Labor Hour type, spanning a one-year base period and four one-year options. The services include operational, surge, and special event support, covering access control, screening, patrols, CCTV monitoring, and emergency response across various park locations. Personnel must meet strict citizenship, age, fitness, education, experience, and licensing criteria, including New Jersey and/or New York security guard licenses. Key personnel, such as the Program Manager and Site Commander, have specific qualifications and responsibilities. All personnel undergo background investigations and extensive initial and annual training, with costs borne by the contractor. The contractor is responsible for quality control, providing uniforms, communication equipment, and administrative supplies, while the government furnishes screening equipment and IT systems. Compliance with conduct standards, a drug-free workplace policy, and disciplinary procedures is mandatory. This PWS ensures the safety and security of visitors, employees, and national assets at the monuments.

The document, titled

The document outlines the security screening contract for the Statue of Liberty National Monument and Ellis Island for Option Year Three, covering January 2 to March 7, 2025. It details the required hours and personnel for various roles, including Site Commanders, Program Managers, Unarmed Guards (NY and NJ), Operational Supervisors (NY and NJ), and Alarm Monitors (NJ). Specific schedules are provided for different posts like Military Inspection Office, Battery Park Screening, Liberty Island Secondary Screening, Liberty State Park, Ellis Island Bridge, and Command Center. Notes clarify exclusions (weekends for some roles), early starts, and facility closures (Liberty State Park). The contract specifies daily hours, total hours, and the number of personnel required per day for each location and role, indicating a comprehensive approach to security operations at these national landmarks.

This Non-Disclosure Agreement (NDA) between the United States Park Police/National Park Service (Owner) and a Contract Security Guard (Recipient) outlines the terms for handling sensitive information. Its purpose is to ensure the confidentiality of data disclosed to the Recipient to fulfill duties under the NPS/Security Guard Contract. Confidential Information includes, but is not limited to, CCTV footage, conversations with NPS employees, law enforcement sensitive bulletins, witnessed incidents on NPS property, and sensitive information broadcasted over U.S. Park Police/NPS Dispatch. Information generally known, rightfully received from a third party without confidentiality duty, independently developed by the Recipient, or disclosed with prior written consent is excluded. Non-compliance can lead to removal from NPS work locations and potential criminal prosecution, emphasizing the importance of confidentiality in this federal context.

The “Statue of Liberty Security Guard Verification Document” (Attachment J-4) is a certification form used to verify that security guards assigned to Task Order duties at the Statue of Liberty meet all specified requirements. The form requires an authorized contractor representative to certify that the employee’s resume, transcripts, diplomas, vision and hearing certifications, pre-employment drug screening results, and various training completions (initial, supervisory, command center, and sentry guard) are current, valid, and properly filed. Additionally, it confirms a passing score on a written examination, valid state security guard licenses, and a signed non-disclosure form. This certification must be submitted to the Contracting Officer's Representative (COR) before an employee begins work under the Task Order and every five years thereafter. A copy must also be kept in the employee’s personnel file and updated with renewals. The document explicitly states that providing false or misleading information is subject to investigation and penalties under Title 18, Section 1001 of the United States Code, including fines or imprisonment.

The document "ATTACHMENT J-5" is a placeholder or reference within a larger set of government files, likely related to federal RFPs, grants, or state/local RFPs. Its brevity indicates it is not a standalone document with substantive content, but rather a designator for an attached file or section that provides specific details relevant to the overall procurement or grant process. While the exact purpose of

This document outlines the mandatory initial training program for contract security guards at federal facilities, specifically referencing the Statue of Liberty. The training, led by the contractor, must be a minimum of 37 hours, with no less than 35 hours of instruction. Key resources for instructors include the NPS Security Guard Information Manual (SGIM), New Jersey's SORA, New York General Business Law Articles 7 & 7A, Park SOPs, the Statement of Work, and guard company rules. The curriculum covers a wide range of subjects, including an overview of NPS and U.S. Park Police, roles and responsibilities of contract security guards, ethics, communication, public relations, human behavior, legal authorities, search and seizure, cultural situational awareness, general response procedures, access control, crime detection, safety and fire prevention, record keeping, special situations, terrorism, workplace violence, and X-ray/magnetometer operation for unarmed screeners. The instructor is responsible for monitoring student comprehension and behavior, reporting any issues to the contractor. Successful completion of the training is to be noted on Attachment J-4 and forwarded to the COR, with a strong emphasis on using the SGIM to prepare guards for the written examination.

This government file, Attachment J-7, outlines the mandatory supervisory training requirements for security guards. Contractors must provide nine hours of annual training covering essential supervisory functions. Key topics include basic duties and responsibilities (2 hours), STLI Task Order requirements (1 hour), methods and theories of supervision (1 hour), effective leadership (1 hour), purpose of discipline (1 hour), effective written and oral communication (1 hour), motivating employees and problem-solving (1 hour), and employee scheduling (1 hour). The training emphasizes practical application, including interactive tasks and quizzes. The instructor is responsible for ensuring comprehensive coverage of the material, with a focus on improving job performance, addressing issues like substance abuse, and ensuring efficient staffing without relying on overtime.

The Statue of Liberty Supervisory Security Guard Verification Document (Annual Training) certifies that employees have met specific annual training requirements. This document, likely part of a federal contract or RFP, outlines distinct training hour requirements for different security guard roles: Supervisors (excluding Command Center Guards) need 16 hours (9 supervisory, 6.25 government-led, 0.75 other); Command Center Guards require 24 hours (6.25 government-led, 17.75 other); and Sentry and Screening Guards need 12 hours (6.25 government-led, 5.75 other). The form requires the employee's name, certification by an authorized contractor representative, and confirmation that all supporting documents are current and filed. It also includes a stern warning regarding the legal repercussions under Title 18, Section 1001 of the United States Code for providing false or misleading information, underscoring the importance of accuracy and compliance in federal contracting.

Attachment J-9 outlines a mandatory 6.25-hour government-led basic training program for security guards who have not previously completed it, focusing on essential duties at federal facilities. The training covers National Park Service (NPS) jurisdiction and regulations (1 hour), bomb threats and natural disaster responses (2 hours), recognition of NPS and USPP staff (.15 hours), radio communications (1 hour), and the role of local, state, and federal police agencies (1 hour). An additional 1-hour question and answer session is included. The document emphasizes that 50 minutes constitutes one hour of instruction. It also details procedures for addressing student disruptive behavior or lack of subject matter mastery, which may lead to exclusion from training if the student is deemed unsuitable for a security guard position.

The provided government file,

This government file, Attachment J-11, outlines the initial training requirements for Command Center and Sentry Post Security Guards at the Statue of Liberty Worksite. The training, led by the U.S. Park Police and a third-party contractor, emphasizes crucial subjects such as Closed Circuit Television (CCTV) procedures, effective radio communication, site tours, the importance of detailed documentation for U.S. Park Police records, and protocols for requesting assistance from Park Service and external emergency agencies. Command Center Guards require a minimum of nine and a half hours of training covering all these subjects, while Sentry Post Guards need at least three hours focused on radio use and documentation. The document specifies recommended durations for each module, allowing instructors flexibility to ensure comprehensive understanding and application of concepts.

Attachment J-12 outlines a Contract Guard Inspection Report used for evaluating security guard services. This form is designed to assess various aspects of security post operations, including staffing levels, guard alertness, uniform presentation, performance of duties, and the timely and accurate preparation of logs and reports. It also covers miscellaneous contract requirements such as property accountability, documentation of events like faulty equipment, and updated personnel files. The report utilizes a clear 'Yes' or 'No' format for most items, with space for comments on 'No' responses. It includes sections for supervisory and Contracting Officer's Technical Representative (COTR) signatures, indicating its use for oversight and quality control of contracted security services within a government context. The various post types listed, such as Site Commander, Operational Supervisor, and Command Center, suggest its application in diverse security environments.

This document,

Attachment J-14 details the government-provided security screening equipment located at various posts, including Battery Park, Liberty State Park, Ellis Bridge, and MIO. The document itemizes the quantity of specific equipment types at each location. Smiths X-Ray Machine HS 6046si units are present at Battery Park (9), Liberty State Park (5), and Ellis Bridge (3). Smiths Ionscan 500 DT-Trace Detection Units are distributed across Battery Park (2), Liberty State Park (1), Ellis Bridge (1), and MIO (1). Ceia Walk-Through Magnetometers are located at Battery Park (5), Liberty State Park (3), and Ellis Bridge (2). Hand-Held Metal Detectors are also specified for Battery Park (9), Liberty State Park (5), Ellis Bridge (3), and MIO (1). This attachment serves as an inventory of critical security assets, likely for an RFP related to security services or equipment maintenance.

The document outlines comprehensive post orders for security guards, detailing general duties, emergency protocols, and specific responsibilities across various locations like Battery Park, Marine Inspection Office, Liberty Island, Ellis Bridge, Command Center, and Liberty State Park. Key duties include access control, package/personnel screening, CCTV monitoring, emergency response, equipment operation, and visitor assistance. Guards must be proficient in using security equipment, reporting incidents, and maintaining communication. Emergency duties emphasize immediate notification and response to catastrophes. Specific post requirements vary, from screening visitors and vehicles to operating dispatch systems and maintaining logs. The overarching purpose is to ensure the security, safety, and orderly operation of government facilities and public areas, with clear guidelines for security personnel to follow.

The document outlines various attachments and supporting documents related to the Statue of Liberty and Ellis Island National Monuments (STLI) Unarmed Guard Services. These attachments are part of a Sources Sought Synopsis #DOIPFBO260006 and cover critical aspects of the security services. Key documents include the Quality Assurance Surveillance Plan (QASP), a Sample Schedule of Hours, and a Non-Disclosure Agreement. Training requirements are detailed with attachments for Initial Training (Contract LED and USPP), Supervisory Training, Certification of Annual Training, and Government LED Training. Operational components are addressed through the Security Guard Information Manual (SGIM), Liberty Security Guard Verification Document, Inspection Report, Duty Post Locations, List of Security Screening Equipment at Post Locations, and Post Orders. Additionally, there is a Sample NPS Park Identification Card-PIV Requirement. The document serves as a comprehensive reference for the unarmed guard services at STLI, detailing the various plans, schedules, agreements, training protocols, and operational specifics required for the project.