Intent to Sole Source: Monaco Fire Alarm Preventative Maintenance Services

This Statement of Work (SOW) outlines the requirements for a contractor to provide preventative maintenance and repair services for Monaco Fire Alarm Systems at Seymour Johnson Air Force Base buildings 4601, 4811, and 3300 in Goldsboro, NC. The contractor is responsible for providing all personnel, tools, and normal wear and tear parts. Services include biannual maintenance checks, emergency service calls within one business day, and various specific tasks such as software updates, database backups, system performance tests, and inspections of all related equipment. Technicians must be manufacturer-trained and authorized. The contractor will maintain a detailed service log, provide warranty coverage for workmanship, and ensure all employees have proper identification. Work is required 24/7, excluding federal holidays. The Fire Department is the primary point of contact and will receive up to four hours of training on new software or hardware.

This Sole Source Justification outlines the need for a Firm-Fixed Price contract with Monaco Enterprises Inc. for fire alarm preventative maintenance services at Seymour Johnson AFB. The contract, valued at $253,468.18, covers a five-year period from January 2026 to January 2031, specifically for buildings 4601, 4811, and 3300. The justification for a single source is based on Monaco Enterprises' proprietary D-21 laptop and software, which integrates with their fire alarm system (modem 7000) and is essential for identifying fire alarms, maximizing response time, and ensuring compliance with Air Force cybersecurity requirements (RMF standards). Unauthorized tampering with the system voids the warranty and FM certification. Replacing the entire system would cost an estimated $1.5 million, making preventative maintenance the most cost-effective solution. Market research for competition proved unsuccessful, with 22 small businesses contacted unable to service Monaco systems. Future market research will be conducted when the existing system requires replacement due to wear and tear.