First Class Presort Services for IRS National Distribution Center (NDC)

The Quality Assurance Surveillance Plan (QASP) outlines the guidelines for evaluating the contractor's technical performance for IRS First-Class Mail Presort Services. It defines roles and responsibilities, with TBD as the Contracting Officer’s Representative (COR) and Patricia Brown as the Contracting Officer (CO). The plan details work requirements and standards of performance, including mail pickup, processing, and service reports. Primary surveillance methods involve 100% inspections, unscheduled inspections, and customer complaints, with the government reserving the right to change these methods. Performance will be assessed against standards in the Performance Work Statement, and a written record will be maintained. Key definitions such as customer complaint, inspection, quality assurance (QA), and quality control (QC) are provided to ensure clear understanding of the surveillance process and performance evaluation.

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This combined synopsis/solicitation, 2043FY-26-Q-00012, is a Total Small Business Set-Aside for First Class Presort Services at the IRS National Distribution Center (NDC) in Bloomington, IL. The contract includes a 12-month base year and four 12-month option years. Services entail picking up, processing, and commingling First-Class Mail and postcards, including Intelligent Mail Barcode (IMb) marking, to achieve the lowest USPS rates. Key requirements include a minimum of three weekly pickups, processing mail within two business days, and handling special mailings with increased volumes. The contractor must protect Personally Identifiable Information (PII) and return undeliverable mail. Offers are due by April 7, 2026, at 12:00 AM ET, and will be evaluated using a “lowest-priced technically acceptable” approach, considering past performance, experience, and operational capabilities.

This document, Standard Form 30, is an amendment to solicitation 2043FY-26-Q-00012 issued by the Office of Procurement Operations in Orlando, FL. The purpose of this amendment is to address offeror questions, provide a revised line-item table, and extend the due date for offers. Key attachments include the questions and answers, the revised line-item table, and a revised Statement of Work. The new deadline for offer submissions is Friday, April 10, 2026, at 12:00 PM. All other terms and conditions of the original solicitation remain unchanged.

The IRS National Distribution Center (NDC) requires a contractor for outgoing First-Class Mail and postcard services, including Intelligent Mail Barcode (IMb) marking and mail presort. The contractor will collect mail from the IRS NDC in Bloomington, IL, and at their facility, presort, mark, and post the mail according to USPS requirements for cost-effective postage rates. Services include a minimum of three weekly pickups, IMb marking for Commercial Base/Plus rates, and depositing mail with USPS within two business days. The contract also covers special mailings with increased volumes and requires the contractor to return an equal number of mail trays. The contractor must protect mail content and Personally Identifiable Information (PII), report lost or stolen mail, and return undeliverable items. Evaluation factors include past performance, experience, operations, and cost, following a "lowest-priced technically acceptable" approach.

This document addresses questions regarding RFP 2043FY-26-Q-00012 for 1st Class Mail presort services at the IRS NDC in Bloomington, IL. The incumbent contractor is Quicksilver Mailing Services LLC, under contract 205AE9-21-P-00093, with a period of performance from March 1, 2021, to February 28, 2026, including a two-month extension to April 30, 2026. Pricing will follow an updated structure as per Amendment 0002. The contractor is responsible for fronting postage costs, which are later reimbursed. Contractor personnel do not require security clearances as they only access the mailroom. Mail deposit with USPS does not have to be in Bloomington, IL, as long as the two-business-day timeframe is met, excluding weekends and federal holidays, measured from the end of the pickup business day. USPS typically provides mail trays. Estimated annual volumes for the base year are 609,308 letters and 92,309 postcards, with projected declines in option years. Special mailings, occurring 4-8 times annually, involve 10,000-35,000 additional pieces and do not contain classified information. The contractor is responsible for providing their own facility and a dedicated vehicle is not required.

The document outlines a Firm-Fixed-Price (FFP) contract for First Class Mail Presort Services for the IRS National Distribution Center (NDC) across five separate one-year periods, from May 1, 2026, to April 30, 2031. The contract establishes fixed unit rates for letter and postcard mail categories, ensuring price certainty while accommodating variable quantities. Services include the pick-up, processing, and commingling of 1st class mail pieces and postcards as detailed in the Statement of Work (SOW) for each period. The delivery schedule specifies an annual delivery date to the IRS Internal Revenue Service ALUS location for each item number.