CCTV, IDS, and ACS Maintenance Services for DFAS Indianapolis, IN

This document is Amendment 0001 to Request for Quotation (RFQ) HQ042326QE055, issued by the Defense Finance and Accounting Service (DFAS) in Columbus, Ohio. The sole purpose of this amendment, executed on Standard Form 30, is to extend the solicitation's response deadline. The original deadline of June 19, 2026, has been extended to June 23, 2026, at 4:00 PM. All other terms and conditions of the original solicitation remain unchanged. The contracting point of contact is D. Coleman Dieger, and the contracting officer is Terri L. Davis.

This Request for Quotations (RFQ), Solicitation HQ042326QE055, is issued by the Defense Finance and Accounting Service (DFAS) in Indianapolis, IN. The agency is seeking commercial maintenance and on-call support services for its Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS). The scope includes preventative, corrective, emergency, and Government-directed maintenance, as well as system administration, troubleshooting, repairs, and equipment installations. The procurement is conducted as a full and open competition under NAICS code 561621, with a small business size standard of $25 million. Quotations must be submitted via email to the designated points of contact by June 23, 2026, and questions are due by June 12, 2026. DFAS plans to award a single purchase order based on a best-value tradeoff process evaluated across four factors: 1. **Technical Certifications and Manufacturer Authorizations:** Evaluated on an acceptable/unacceptable basis. Requires specific technician certifications (LENEL/On-Guard, Bosch, and/or DMP) and authorized reseller status. 2. **Technical Approach:** Evaluated on understanding, maintenance methodology, staffing, and qualifications. 3. **Past Performance:** Assessed on the recency, relevancy, and performance quality of up to three contracts. 4. **Price:** Evaluated for reasonableness, covering Firm-Fixed Price (FFP) preventative maintenance and Time-and-Materials (T&M) repair labor rates across a base period, option periods, and a potential six-month option to extend services. Factors 2 and 3 are of equal importance and, when combined, are more important than price.

The Defense Finance and Accounting Service (DFAS) has formally cancelled Solicitation Number HQ042326QE055, effective July 10, 2026. This action was taken because the solicitation package contained material ambiguities regarding the division of cost and risk for replacement equipment. To ensure a fair and competitive bidding environment, DFAS is currently revising the Performance Work Statement (PWS) and the Pricing/CLIN Instructions. The agency plans to re-advertise the requirement under a revised solicitation package on SAM.gov in the near future. Interested vendors can direct questions to Contract Specialist Coleman Dieger or Contracting Officer Terri Davis.

This document is a Past Performance Questionnaire (PPQ) for federal solicitation HQ042326QE055, issued by the Defense Finance and Accounting Service in Indianapolis, IN (DFAS-IN). The underlying contract is for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) maintenance services. The PPQ is divided into three main sections to evaluate a bidding contractor's past performance. Section A is completed by the bidding contractor (quoter) to provide their company details, contract numbers, and a brief description of the work performed. Section B gathers contact information from the respondent (the customer point of contact or Contracting Officer's Representative). Section C contains the performance evaluation, where respondents rate the contractor’s technical performance, quality of work, schedule performance, and cost performance using a scale ranging from Exceptional to Unsatisfactory, or Neutral. Additionally, Section C features yes/no questions regarding the contractor's management quality, staffing capabilities, deficiency resolution, scheduling accuracy, and whether the respondent would hire them again. Explanations are required for any negative or unsatisfactory ratings. Completed questionnaires must be emailed directly to DFAS contacts Coleman Dieger and Terri Davis by June 23, 2026, at 4:00 PM EST.

This government file addresses contractor questions regarding security and system components for an Intrusion Detection System (IDS) and Access Control System (ACS). The Performance Work Statement (PWS) outlines requirements for eight high-security areas and provides estimated equipment lists for IDS coverage, including Bosch and DMP components. It also identifies up to 150 cameras and specifies Lenel OnGuard as the ACS. The government emphasizes that contractors are responsible for maintaining existing equipment and must meet all security requirements and possess necessary certifications. Further detailed technical specifications beyond what is provided in the PWS, such as Video Management Software (VMS) specifics or detailed ACS/IDS component counts, will not be provided.

This government solicitation, HQ042326QE055, is for Women-Owned Small Business (WOSB) to provide comprehensive maintenance and repair services for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at DFAS-Indianapolis, IN. The contract includes a base year and four option years, with distinct line items for preventative maintenance (Firm Fixed Price) and emergency/non-emergency repair services (Time and Materials, not to exceed $30,000 per year). The period of performance for the base year is from July 27, 2026, to July 26, 2027, with subsequent option years extending through July 26, 2031. Key requirements include compliance with Cybersecurity Maturity Model Certification (CMMC) Level 1 (Self Assessment) and adherence to various FAR and DFARS clauses, particularly regarding electronic invoicing via Wide Area Work Flow (WAWF) and item unique identification.

This Performance Work Statement outlines the requirements for maintenance and on-call service support for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service-Indianapolis, IN (DFAS-IN). The contract covers routine and government-directed maintenance, diagnostics, troubleshooting, repair, system administration, and equipment installation/removal for a one-year base period and four one-year options, not exceeding five years. The contractor must provide all necessary labor, supervision, tools, materials, and equipment, ensuring systems remain fully operational. Key requirements include submitting a Preventative Maintenance Plan, adhering to specific response times for emergency and non-emergency repairs, performing annual UL 2050 certifications, and maintaining certified technicians and authorized reseller statuses for Lenel, Bosch, and DMP products. Personnel must be U.S. citizens, registered for Selective Service (if applicable), and undergo favorable background investigations and continuous vetting. Compliance with various DoD and DFAS security regulations, mandatory annual training, and Cybersecurity Maturity Model Certification (CMMC) Level 1 self-assessment for Federal Contract Information (FCI) are also critical.

The Defense Finance and Accounting Service in Indianapolis (DFAS-IN) is soliciting quotations (HQ042326QE055) for maintenance services for its Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS). Services include preventative, corrective, emergency, and government-directed maintenance, diagnostics, troubleshooting, repair, system administration, and equipment installation/removal. Quotations are due by June 19, 2026, with questions due by June 12, 2026. This is a full and open competition with NAICS 561621. Evaluation factors include Technical Certifications/Authorizations (acceptable/unacceptable), Technical Approach, Past Performance, and Price. Technical Certifications/Authorizations are a pass/fail requirement, with LENEL/On-Guard, Bosch, and DMP certifications/authorizations being mandatory. Technical Approach and Past Performance are equally important and, when combined, are more important than Price. Pricing consists of Firm-Fixed Price for preventative maintenance and Time-and-Materials for repair services.

The provided document, "ATTACHMENT 3 – PRICING/CLIN STRUCTURE DOCUMENT," outlines the pricing and contract line item number (CLIN) structure for a government solicitation, likely an RFP. It details instructions for quoters on completing pricing fields for Firm-Fixed Price (FFP) Monthly Preventive Maintenance and Time & Materials Not-to-Exceed (T&M NTE) Emergency/Non-Emergency Repairs. Quoters must propose firm-fixed unit prices for FFP CLINs and fully burdened labor rates for T&M NTE repair CLINs, referencing PWS Section 10.4 for technician qualifications. Materials for T&M services will be reimbursed at actual cost without additional fees. The document specifies that government-established T&M NTE amounts, set at $30,000 per option year, are ceiling values. The pricing structure covers a base year and four option years, with separate CLINs for preventive maintenance and repairs for each period. The total evaluated price is $150,000.

The Defense Finance and Accounting Service Indianapolis (DFAS-IN) has issued Solicitation HQ042326QE055, a Past Performance Questionnaire for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) Maintenance Services. This questionnaire is a critical tool for evaluating past performance of quoters. It requires quoters to complete Section A with their company information and then forward it to a customer point of contact. The respondent (customer POC) is then tasked with completing Sections B and C, which include their information and a detailed evaluation of the contractor's performance. Performance is rated across various objectives like technical performance, quality of work, schedule, and cost, using a scale from Exceptional to Unsatisfactory, with an option for Neutral. The questionnaire also asks specific yes/no questions regarding the contractor's management, personnel, problem-solving, and adherence to schedules, and whether the respondent would use the contractor again. All completed questionnaires must be submitted to DFAS by June 19, 2026, at 4:00 PM EST via email to Coleman Dieger and Terri Davis. This document underscores the federal government's meticulous process for evaluating contractor capabilities and ensuring quality service delivery for critical security systems.

The Defense Finance and Accounting Service (DFAS) is seeking a brand-name justification for continued maintenance services of its Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at DFAS-IN. The existing systems are built on proprietary Lenel OnGuard software, integrated with Bosch and Digital Monitoring Products (DMP) hardware. Due to the specialized nature and the need for certified technicians and authorized reseller status for Lenel, Bosch, and DMP, DFAS is requesting to use other than full and open competition under RFO 6.103-1. Market research identified only two qualified vendors out of eight respondents. Replacing the current infrastructure would incur substantial costs and operational disruptions. This justification ensures system integrity, compliance with manufacturer requirements, and avoids security risks associated with non-certified vendors. DFAS will continue market research for future acquisitions.

This government file, a Register of Wage Determinations under the Service Contract Act, outlines prevailing wage rates and fringe benefits for various occupations in specific Indiana counties (Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby). It details hourly wages for administrative, automotive, food service, health, IT, and other sectors. The document also includes provisions for health & welfare, vacation, and holidays, along with specific footnotes regarding computer employees and air traffic controllers' night/Sunday pay. It further addresses hazardous pay differentials, uniform allowances, and the conformance process for unlisted occupations, ensuring fair compensation and compliance with federal labor regulations for government contractors.