VMWare Software Support
ID: 80NSSC24884168QType: Special Notice
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - PLATFORM AS A SERVICE: DATABASE, MAINFRAME, MIDDLEWARE (DH10)
Timeline
    Description

    The National Aeronautics and Space Administration (NASA) is seeking to procure VMWare Software Support through a sole source contract with Rimini Street, Inc. This procurement is essential for maintaining the software used in the Kennedy Space Center's Launch Control System, which includes support for various VMWare products such as vCenter Server and vSphere. The services provided will ensure operational efficiency and the integrity of critical systems, particularly in support of the Artemis Mission. Interested parties must submit their qualifications by 9:00 a.m. Central Standard Time on September 23, 2024, with inquiries directed to Tessa Martinez at tessa.m.martinez@nasa.gov.

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    NASA Kennedy Space Center (KSC) requires software support services for VMware used in the KSC Launch Control System project. The support includes maintenance agreements for updates and technical assistance from Rimini. The specific software includes one unit of VMware vCenter Server 8 Standard for vSphere 8, along with support for 40 units of VMware vSphere 8 Enterprise Plus and 20 units of VMware vSAN 8 Advanced. The work will take place at the COMET Warehouse in KSC, Florida. The performance period is set from October 1, 2024, to September 30, 2025. This RFP outlines the essential need for software maintenance to ensure operational efficiency and the integrity of the Launch Control System through reliable technical support and updates.
    The NASA Shared Services Center recommends engaging Rimini Street as the sole source for VMWare Third Party Software Support due to its unique capabilities required for the Kennedy Space Center's Launch Control System. The estimated cost and delivery period are not specified, but the service is crucial for maintaining access to software updates, patches, and technical support. Rimini was chosen following a comprehensive trade study that demonstrated its alignment with NASA's specific needs. Switching vendors would jeopardize timelines for both the Launch Control System and the Artemis Mission, leading to potential delays and significant financial impacts. Thus, Rimini Street presents itself as the only viable option to fulfill mission requirements efficiently.
    NASA/NSSC plans to procure VMWare Software Support through a sole source contract with RIMINI STREET, INC., as it is the only provider for this service. The procurement will follow regulations outlined in FAR Part 12 and FAR Part 13, with performance conducted at NASA's Kennedy Space Center. The NAICS code for this acquisition is 541512. Interested parties have until 9:00 a.m. Central Standard Time on September 23, 2024, to submit their qualifications in writing for consideration of competitive procurement. The government retains the right to determine whether to proceed competitively based on the submissions received. Oral communications regarding this notice are not permitted. For further information, the Center Ombudsman is available for inquiries. The primary contact for this procurement is Tessa Martinez, Procurement Specialist at NASA. This document underscores NASA's intent to ensure efficient acquisition of necessary commercial items and services while maintaining compliance with federal procurement regulations.
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    VMWare Software Support
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