ContractSolicitation

Federal and Postal Employee Health Benefit Independent Medical Review

OFFICE OF PERSONNEL MANAGEMENT 24322625Q0020HI
Response Deadline
Jul 15, 2025
Deadline passed
Days Remaining
0
Closed
Set-Aside
No Set aside used
Notice Type
Solicitation

Contract Opportunity Analysis

The Office of Personnel Management (OPM) is seeking contractors to provide independent medical review services for the Federal and Postal Employee Health Benefits Program. The contractor will be responsible for reviewing disputed health claims and preservice requests, assigning appropriate medical specialists to evaluate cases, and delivering comprehensive analyses based on established medical guidelines. This procurement is crucial for ensuring fair and timely resolution of health benefit disputes, thereby supporting the healthcare needs of federal employees and their dependents. Interested parties must submit their proposals by July 15, 2025, with the contract performance period commencing on September 30, 2025, and lasting until September 29, 2026. For inquiries, contact Matthew Manning at OPMContracting@opm.gov.

Classification Codes

NAICS Code
541611
Administrative Management and General Management Consulting Services
PSC Code
R499
SUPPORT- PROFESSIONAL: OTHER

Solicitation Documents

12 Files
QASP.pdf
PDF162 KBJul 2, 2025
AI Summary
The document outlines the Quality Assurance Surveillance Plan for a federal contract related to medical and dentistry specialist services. It specifies that contractors must adhere to established qualifications for medical specialists, including licensing, lack of conflicts of interest, and compliance with HIPAA regulations. Performance standards require 100% compliance without deviation, and evaluations will occur through quarterly reviews and designated meetings. The plan emphasizes the necessity for clear and accurate Medical Review Analyses, which must detail patient information, address inquiries comprehensively, and cite credible medical literature. Timeliness is crucial, with deadlines for routine (seven days) and expedited (three days) reviews. Incentives for meeting performance requirements include outstanding evaluations, while disincentives consist of payment reductions for late or subpar submissions. To mitigate conflicts of interest, contractors must implement checks and secure attestations. A comprehensive quality control process will be maintained, tracking reviewers and reports, and ensuring continuous communication with the Office of Personnel Management (OPM). This plan aims to ensure high-quality medical assessments in a timely and compliant manner while enforcing accountability through performance evaluations.
Solicitation Amendment - Instructions to Offerors.pdf
PDF189 KBJul 2, 2025
AI Summary
This Addendum to FAR 52.212-1 outlines the instructions for offerors responding to a Request for Quotations (RFQ) from the Office of Personnel Management (OPM). It stipulates that inquiries must be directed to the Contracting Officer, Matthew Manning, via email, and that all questions regarding the RFQ must be submitted in writing by a specified deadline to ensure clarity. Offerors are required to disclose any exceptions to the RFQ's terms in a cover letter and follow detailed guidelines for preparing their proposals. Proposals must be submitted via email and entail separate technical and price volumes. Key components of the technical proposal include a technical capability summary, experience, technical approach, qualifications of staff, and medical review writing samples, all adhering to specific formatting requirements. The price proposal must include signed forms and detailed pricing justification. The document emphasizes the importance of providing accurate information and outlines evaluation criteria based on company size, past performance, and management plans. This RFQ represents OPM's commitment to ensuring that only proposals meeting their stringent requirements are considered for contract awards, maintaining compliance with federal standards.
Questions and Answers.xlsx
Excel19 KBJul 2, 2025
AI Summary
The file details responses to inquiries regarding an indefinite-delivery/indefinite-quantity (IDIQ) contract from the Office of Personnel Management (OPM) related to medical review services for federal health benefits. Key points include the requirement for contractors to submit technical and price proposals separately, with specific formatting guidelines (e.g., font type and limits on the number of pages). Offerors must provide five medical review writing samples in designated specialties, and the evaluation includes adherence to URAC Independent Review Organization (IRO) accreditation. The document addresses various aspects of the contract implementation, including necessary technologies, contractor obligations regarding equipment, and the process for handling medical record reviews. It clarifies that the performance period spans twelve months with four additional option years, and outlines expectations related to small business utilization and compliance with security safeguards. Additionally, it emphasizes the necessity for a strong compliance framework to ensure transparency and effective communication during the claims review process. As an IDIQ contract, specific quantities are not guaranteed, and the contractor's performance will be closely monitored, ensuring that the OPM can adapt to fluctuating demands in medical specialties as per industry changes.
FPR Pricing Spreadsheet - Final.xlsx
Excel16 KBJul 2, 2025
AI Summary
This document outlines a Request for Proposal (RFP) regarding the provision of medical and dental case reviews, categorized into routine and expedited reviews. It specifies the items, quantities, unit rates, and pricing structures for various types of case reviews and re-reviews based on the number of cases and the review panel composition. The routine review process encompasses three different volumes of cases, alongside specialized reviews for coding specialists. The expedited review services are compressed within a three-day timeframe for urgent cases. The contract is proposed for various options, extending up to 1,463 days, with provisions to adjust based on performance and needs. Each section is meticulously detailed, allowing potential contractors to understand the requirements and pricing expectations. This RFP aims to ensure timely and effective healthcare reviews, emphasizing a structured approach to both routine and expedited evaluations, which is crucial for maintaining high standards in the medical review process and ensuring compliance with healthcare regulations. Overall, the document serves to solicit competitive proposals from contractors capable of meeting these healthcare needs efficiently.
IRO Specialty List.xlsx
Excel19 KBJul 2, 2025
AI Summary
The document outlines a comprehensive list of requested provider specialties for federal and state healthcare services. The specialties span various fields, including mental health (such as Addiction Psychiatry, Child & Adolescent Psychiatry, and Forensic Psychiatry), surgical disciplines (like Bariatric Surgery, Cardio-thoracic Surgery, and Orthopedic Surgery), and primary care specialties (such as Family Practice and Internal Medicine). Each listed specialty represents potential areas for Requests for Proposals (RFPs) and federal grants aimed at improving healthcare delivery and access. The extensive categorization suggests a strategic approach to address diverse health needs within communities and indicates areas of focus for funding initiatives. Providers in these specialties may be anticipated to submit proposals that align with government health priorities and improve patient outcomes. This document serves as a foundational resource for understanding the types of healthcare providers that may be engaged in federal and state healthcare programs, reinforcing the government's commitment to a wide-ranging healthcare improvement initiative. It aligns with ongoing efforts to enhance medical services across various specializations, ensuring comprehensive community health support.
24322625Q0020.pdf
PDF349 KBJul 2, 2025
AI Summary
This document is a Request for Quotations (RFQ) for independent medical consultation and review services for the Federal and Postal Employee Health Benefits Program. The RFQ outlines the need for vendors to adhere strictly to the provided instructions to qualify for contract awards. Quotation submissions are due by July 10, 2025, with questions directed to a designated email by June 17, 2025. The contract period starts on September 30, 2025, and runs until September 29, 2026, with options to extend for additional years. Included are various service categories requiring responses, such as routine case reviews, re-reviews of clinical information, and coding specialist evaluations, with clear itemized quantities and expected delivery conditions. The document emphasizes compliance with several regulations and standards, including specific Federal Acquisition Regulation (FAR) clauses relevant to commercial products and services. Overall, this RFQ serves as a formal solicitation aimed at acquiring specialized healthcare review services to support the health benefits program for federal employees, promoting transparency and competition in the procurement process.
Medical_Review_Format.pdf
PDF86 KBJul 2, 2025
AI Summary
The document outlines the procedure and requirements for conducting a medical review analysis for the Federal Employees Health Benefits (FEHB) Program, as administered by the Office of Personnel Management (OPM). It specifies necessary information related to the patient and the medical review, including demographic data, service descriptions, clinical findings, and documentation of relevant clinical events. The analysis requires a detailed assessment of medical records, including a clear statement of the disputed service/benefit request and the rationale for the reviewer’s decision based on recognized medical guidelines and scientific evidence. Any absence of supporting literature must also be documented. The findings conclude with referral references and a reviewer signature page—highlighting the need for professional credentials and conflict of interest disclosures. The purpose of this document aligns with government RFPs and grants, ensuring transparency and accountability in healthcare coverage determinations under federal programs. It establishes standardized protocols for evaluating claims, promoting consistent and just evaluation in the healthcare system for federal employees and their dependents.
Performance Work Statement.pdf
PDF171 KBJul 2, 2025
AI Summary
The U.S. Office of Personnel Management (OPM) seeks a contractor for its Healthcare & Insurance division to provide medical reviews related to disputed health benefits claims under the Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Programs. The contractor will resolve claim disputes by engaging medical specialists in various fields, requiring expertise within 3-7 business days of request. The contractor must establish processes for conflict of interest checks and possess necessary credentials for its staff. Services will include initial reviews of claims, addressing issues like medical necessity, coding accuracy, and coverage determinations across diverse medical categories. Proposals for this indefinite-delivery/indefinite-quantity contract must ensure high-quality, timely analysis, with stipulations that all deliverables align with established standards and maintain HIPAA compliance. The contract emphasizes close communication with OPM, structured performance evaluations, and regular reporting on the quality of services provided. This initiative reflects the government’s commitment to satisfactory healthcare coverage for federal employees and ensuring disputes are managed efficiently and fairly.
Sol_24322625Q0020_Amd_0001.pdf
PDF168 KBJul 2, 2025
AI Summary
The government document pertains to an amendment for a solicitation numbered 24322625Q0020, modifying the terms of a contract. The primary purpose of this modification is to correct the North American Industry Classification System (NAICS) code, update required clauses, and incorporate new information security procedures. Notably, it replaces an existing NAICS code with 541611 and adds specific clauses related to small business considerations and information security inspections to the contract. The document outlines that contractors must acknowledge receipt of the amendment and adhere to compliance regarding information security, which involves inspections that may occur both onsite and offsite. Contractors are required to respond to inspection findings promptly to ensure continued contract compliance. Furthermore, the modification extends the performance period from September 30, 2025, to September 29, 2026. This document exemplifies the procedural updates typical in government contracting, focusing on compliance, administrative efficiency, and contractor accountability within federal guidelines.
OPM_ExpertBio_Attachment.pdf
PDF78 KBJul 2, 2025
AI Summary
The document is an addendum to a clinical review from the U.S. Office of Personnel Management concerning a case involving a patient. It highlights the qualifications of an expert reviewer engaged in assessing the case. The reviewer possesses a range of medical and academic credentials, is board certified in specific areas, and has additional expertise relevant to the case. Currently, the reviewer is in active practice and is likely involved in professional societies, indicating a commitment to staying updated in their field. The inclusion of the expert's qualifications is intended to substantiate the thoroughness and reliability of the clinical review process, essential for informed decision-making in federal health matters. This aligns with the broader context of government RFPs and grants, emphasizing quality assurance and expert involvement in health assessments to aid in effective service delivery.
2025 FEHB PSHB Plans.xlsx
Excel11 KBJul 2, 2025
AI Summary
The document presents a comprehensive list of health insurance plans available through various providers, including Aetna, Anthem, Blue Cross Blue Shield (BCBS), and Kaiser among others. It categorizes different plan types such as health maintenance organizations (HMOs), high-deductible health plans (HDHPs), and consumer-directed health plans (CDHPs), indicating the wide array of coverage options offered across multiple states and regions. Specific mentions of terminating plans highlight forthcoming changes in coverage availability. The purpose of this compilation appears to support federal and local requests for proposals (RFPs), grants, and other plans related to health insurance, making it valuable for stakeholders seeking to understand the marketplace of health benefits available in various jurisdictions. The structured listing facilitates quick reference and aids in comparing the myriad options for potential participants or providers involved in government-funded health programs. This document aims to align with state and federal requirements in health benefit planning and provision.
Sol_24322625Q0020_Amd_0002.pdf
PDF83 KBJul 2, 2025
AI Summary
The document outlines an amendment to solicitation number 24322625Q0020, issued by the U.S. Office of Personnel Management (OPM). The primary purpose of the amendment is to extend the deadline for submitting quotes to July 15, 2025, at 11:00 AM EDT, with a new period of performance running from September 30, 2025, to September 29, 2026. It emphasizes the requirement for contractors to acknowledge receipt of this amendment through various methods, including submitting written communication that references the solicitation details. The amendment also stipulates that if changes to an already submitted offer are needed, they must be communicated before the specified deadline. This document is notably significant for contractors involved in government procurement as it adapts submission timelines and compliance protocols for the solicitation process. Overall, the modification serves to facilitate the procurement timeline while ensuring that all potential participants have clear guidelines on how to proceed with their offers.

Related Contract Opportunities

Project Timeline

postedOriginal Solicitation PostedJun 10, 2025
amendedAmendment #1Jul 1, 2025
amendedLatest AmendmentJul 2, 2025
deadlineResponse DeadlineJul 15, 2025
expiryArchive DateJul 30, 2025

Agency Information

Department
OFFICE OF PERSONNEL MANAGEMENT
Sub-Tier
OFFICE OF PERSONNEL MANAGEMENT
Office
OFFICE OF PERSONNEL MANAGEMENT

Point of Contact

Name
Matthew Manning

Place of Performance

Washington, District of Columbia, UNITED STATES

Official Sources