ContractPresolicitationService-Disabled Veteran-Owned Small Business Set Aside

DA10--RFI 2 - VA Community Care Provider Directory VA-26-00000156

DEPARTMENT OF VETERANS AFFAIRS 36C10B25Q0302
Response Deadline
Sep 25, 2025
Deadline passed
Days Remaining
0
Closed
Set-Aside
Service-Disabled Veteran-Owned Small Business Set Aside
Notice Type
Presolicitation

Contract Opportunity Analysis

The Department of Veterans Affairs (VA) is seeking proposals for the development of a comprehensive VA Community Care Provider Directory, designated under solicitation number 36C10B25Q0302. This initiative aims to enhance access to care for Veterans by providing accurate and up-to-date information on community care providers, utilizing a Software-as-a-Service (SaaS) model that complies with various federal standards, including FedRAMP and HIPAA. The procurement is set aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC), with responses due by September 25, 2025, at 08:30 AM Eastern Time. Interested vendors should contact Contract Specialist William E. Freer at William.Freer@va.gov or by phone at 848-377-5102 for further details.

Classification Codes

NAICS Code
541519
Other Computer Related Services
PSC Code
DA10
IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE

Solicitation Documents

15 Files
Provider Directory Tool Product Description 050725.docx
Word272 KBMay 16, 2025
AI Summary
The Department of Veterans Affairs (VA) seeks to acquire a Provider Directory Tool for the Veterans Health Administration (VHA) to enhance the Veteran Community Care Program. This tool will replace the existing Provider Profile Management System (PPMS) and must support a comprehensive listing of providers, ensure data integrity, and enhance accessibility for Veterans and VA staff. Key requirements focus on software-as-a-service capabilities, compliance with federal security mandates (FedRAMP, FISMA), and data management functionalities. The system should facilitate real-time data integration, scalability, and robust reporting/analytics options while maintaining high reliability and availability. Vendors must demonstrate adherence to security and privacy standards and provide deliverables such as monthly reports and assessments throughout the contract. The document outlines an extensive set of salient characteristics categorized by data management, user interactions, and workflow requirements, ensuring the tool meets organizational needs. The successful bidder will deliver a solution that supports various VA programs, offers continuous monitoring, integrates seamlessly with existing systems, and remains responsive to evolving requirements, showcasing the VA's commitment to improving healthcare access for Veterans.
Provider Directory To-Be Architecture.pdf
PDF141 KBMay 16, 2025
AI Summary
The document outlines the integration and updating of the Provider Directory for Veteran Care within the Department of Veterans Affairs (VA). It lists various internal and external systems that interface with the Provider Directory, such as the Community Care Network (CCN) and the Electronic Health Record Modernization (EHRM) initiatives. Key processes discussed include manual updates, data compliance checks, error notifications, and the migration of provider data to ensure seamless access for users, including patients and healthcare providers. The purpose of this effort is to centralize and enhance the accuracy of healthcare provider information available to veterans, while outlining dependencies on multiple data management systems, like the VA Health Connect and external databases from organizations like the Department of Health and Human Services (HHS) and the Drug Enforcement Administration (DEA). This initiative aligns with the VA's broader goal to improve the overall quality and accessibility of healthcare services for veterans, demonstrating the agency’s commitment to robust, reliable data management as part of its health services framework. Overall, the document emphasizes the importance of maintaining an updated and compliant Provider Directory to ensure effective veteran care agreements and optimal service delivery.
Provider Directory RFI notice.docx
Word35 KBMay 16, 2025
AI Summary
The Department of Veterans Affairs (VA) is issuing a Request for Information (RFI) to explore vendor capabilities for developing a Provider Directory to support the needs of Veterans and beneficiaries seeking community care. This RFI serves as market research rather than a solicitation or proposal request, emphasizing that the VA is not currently seeking formal submissions or proposals. The goal is to create a comprehensive provider directory that enables efficient access to accurate provider information, accommodating future scalability to enhance healthcare access for Veterans. The document requests feedback on a draft Product Description (PD) and To-Be Architecture, inviting vendors to share insights on best practices, technological solutions for data accuracy, and management of large provider data volumes. Additional vendor inquiries cover experience with compliance standards, support for information exchange, pricing models, and licensing structures. Respondents are also asked to provide detailed company information and socioeconomic data to assess potential contract execution. Overall, this initiative highlights the VA’s commitment to leveraging industry expertise to improve healthcare access through effective provider directory solutions, while ensuring alignment with federal regulations and standards.
Attachment A Provider Directory Tool.pdf
PDF1238 KBMay 16, 2025
AI Summary
The document outlines the processes and systems used by the VA to manage provider data and ensure compliance in the delivery of health services to Veterans. The primary focus is on the Provider Profile Management System (PPMS), which integrates and validates various data sources, including the List of Excluded Individuals and Entities (LEIE), the Drug Enforcement Agency (DEA) Database, and the System for Award Management (SAMS.gov). Key components include the community care network, oversight of external provider agreements, and data validation via multiple automated processes and interfaces. Additionally, PPMS facilitates data sharing with several VA systems such as the Community Care Referral and Authorization (CCRA), the Corporate Data Warehouse (CDW), and the Electronic Claims Adjudication Management System (eCAMS). This interconnected system ensures that providers are active, eligible, and compliant with federal regulations before they can treat Veterans. The document is structured in a hierarchical format, detailing various processes and their supporting roles within the broader context of healthcare provision for Veterans, indicative of a meticulous approach to compliance and quality in public health funding and service delivery.
36C10B25Q0302_1.docx
Word21 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) is issuing a Request for Information (RFI) to assess vendor capabilities for developing a comprehensive Provider Directory to support community care for Veterans. This is not a solicitation for proposals but a market research initiative to inform VA’s acquisition strategy. The directory aims to provide accurate data to help Veterans and beneficiaries find and schedule care with community providers. Vendors are invited to respond to several questions concerning their technology solutions, experience in managing provider data, FedRAMP compliance, real-time notification systems, and pricing models. Responses must adhere to specified formatting and submission guidelines and are due by May 28, 2025. The document emphasizes that participation is voluntary and that the government does not commit to any contracting actions based on provided information. It seeks insights into best practices to enhance the accessibility and efficiency of care for Veterans through an improved provider directory. The RFI also includes sections for vendor information and socio-economic status to gauge potential set-aside opportunities.
RFI 36C10B25Q0302 -0001 SF 30.docx
Word91 KBMay 16, 2025
AI Summary
The document outlines an amendment to the Request for Information (RFI) for the VA Community Care Provider Directory. The amendment specifically extends the deadline for submission of responses to this RFI, pushing it to 3:00 PM EST on May 28, 2025. The amendment is issued by the Department of Veterans Affairs, specifically from the Technology Acquisition Center located in Eatontown, NJ. It is essential that all prospective vendors acknowledge receipt of this amendment in their submissions, which could be accomplished through various methods outlined in the document. This extension underlines the government's intent to ensure adequate time for vendors to prepare and submit their proposals, thereby fostering greater participation in the procurement process. Overall, the amendment reflects a procedural update aimed at enhancing engagement in the VA's community care initiatives.
RFI loopback 36C10B25Q0302 -0003 SF 30.docx
Word91 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) has issued an amendment (0002) to solicitation 36C10B25Q0302, dated September 25, 2025, for the "VA Community Care Provider Directory SaaS" requirement. This amendment advises all prospective vendors that the VA intends to solicit this requirement as a Service Disabled Veteran-Owned Small Business Set-Aside under the National Aeronautics and Space Administration's Solutions for Enterprise-Wide Procurement V contract. The amendment, signed by Contracting Officer Debra Clayton, modifies the original solicitation to reflect this change in procurement strategy. Offers must acknowledge receipt of this amendment to ensure their submission is considered.
36C10B25Q0302_3.docx
Word14 KBSep 25, 2025
AI Summary
This document, RFI 2 - VA Community Care Provider Directory VA-26-00000156, is a Request for Information (RFI) for a VA Community Care Provider Directory, specifically a modification to a previous notice. The solicitation number is 36C10B25Q0302, with a response date of September 25, 2025, at 08:30 AM Eastern Time. The Department of Veterans Affairs, Technology Acquisition Center in Eatontown, NJ, is the contracting office. The RFI is set aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC) with NAICS code 541519 (Other Computer Related Services) and Product Service Code DA10. Further details are provided in the attached "RFI loopback 36C10B25Q0302 -0003 SF 30" document.
36C10B25Q0302_2.docx
Word35 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) has issued a modification to a previous notice, RFI Loopback - VA Community Care Provider Directory VA-26-00000156, under solicitation number 36C10B25Q0302. This amendment clarifies that the VA intends to solicit this requirement, titled "VA Community Care Provider Directory SaaS," under the National Aeronautics and Space Administration’s Solutions for Enterprise-Wide Procurement V contract. The solicitation will be a Service-Disabled Veteran-Owned Small Business Set-Aside. The response date for this RFI is September 25, 2025, at 8:00 AM Eastern Time. The contracting office is the Department of Veterans Affairs, Technology Acquisition Center in Eatontown, NJ. William Freer is the point of contact, and Debra Clayton is the Contracting Officer.
RFI 36C10B25Q0302 -0001 SF 30.docx
Word91 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) has issued an amendment to Solicitation Number 36C10B25Q0302, titled "VA Community Care Provider Directory." This amendment extends the submission deadline for the Request for Information (RFI) to no later than 3:00 PM EST on May 28, 2025. All other terms and conditions of the original solicitation remain unchanged. Offerors are required to acknowledge receipt of this amendment by completing items 8 and 15 and returning copies, acknowledging on each submitted offer copy, or sending a separate letter or electronic communication referencing the solicitation and amendment numbers. Failure to acknowledge receipt by the specified deadline may result in the rejection of offers.
Provider Directory To-Be Architecture.pdf
PDF141 KBSep 25, 2025
AI Summary
The document outlines the Integrated Veteran Care Provider Directory (PD) system within the VA, detailing its update process, interfaces, and dependencies. The PD is central to managing provider information for veteran care, with updates originating from TPAs, VA staff, and manual processes via Veteran Care Agreements (VCAs) and legacy data. Data undergoes an ETL process and compliance checks, with notifications sent for non-compliant data. The PD integrates with numerous VA internal systems like CCN via DAS, CCRA/HSRM, eCAMS, and VA.gov Provider Locator, as well as non-VA entities such as DAS, CMS National Plan and Provider Enumeration System, and the DEA Database. Error notifications and resolutions are handled by VA staff through the VA Ticketing Tool. This system ensures accurate and up-to-date provider information, crucial for coordinating veteran healthcare services and maintaining compliance across various federal and external healthcare networks.
Provider Directory Tool Product Description 050725.docx
Word272 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) is seeking a Software-as-a-Service (SaaS) Provider Directory tool to replace its existing system (PPMS). This tool will support various Veteran community care programs and VA Medical Centers, offering a comprehensive listing of providers, real-time data integration, advanced analytics, and scalability for future growth. Key requirements include adherence to FedRAMP Moderate authorization (with potential for High), FIPS 140-2, NIST 800, HIPAA, and Section 508 compliance, as well as 24/7 availability and vendor support. The contractor must provide remote system administration, content management, and comprehensive data management with a 99.9% reliability and availability service level. The solution must also integrate with existing VA systems and support various user roles while maintaining data integrity and security. Continuity of Operations (COOP) and detailed reporting capabilities are also critical components of this requirement.
Provider Directory RFI notice.docx
Word35 KBSep 25, 2025
AI Summary
The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) has issued a Request for Information (RFI) to conduct market research. This RFI aims to identify vendors capable of providing a comprehensive Provider Directory to support active and non-active Community Care Providers. The VA seeks industry input on a DRAFT Product Description (PD) and To-Be Architecture to optimize its ability to find providers and enhance access to care for Veterans and beneficiaries. The RFI includes specific vendor questions regarding experience with emerging technology solutions for data accuracy, managing large volumes of provider data, FedRAMP compliance, real-time notifications, federally mandated information exchange standards (e.g., APIs, FHIR), and the pros and cons of VA owning the directory versus a subscription service. It also requests information on pricing models, licensing agreements, and volume-based discounts. Vendors must provide company details, including business size, NAICS codes, contract vehicles, and socioeconomic data. Responses are due by May 21, 2025, at 10 AM EDT.
Attachment A Provider Directory Tool.pdf
PDF1238 KBSep 25, 2025
AI Summary
The document outlines the various systems and processes integrated with the Provider Profile Management System (PPMS) within a federal government context, likely related to healthcare provider management for Veterans Affairs. Key functions include validating provider information through sources like the List of Excluded Individuals and Entities (LEIE), Drug Enforcement Agency (DEA) Database, and National Plan and Provider Enumeration System (NPPES). PPMS interacts with the Community Care Network (CCN) contractors, Data Access Services (DAS), and System for Award Management (SAMS.gov) for data exchange and exclusion checks. It also supports various other systems such as the Community Care Referral and Authorization (CCRA/HSRM), VA.gov Provider Locator, Electronic Claims Adjudication Management System (eCAMS), and Corporate Data Warehouse (CDW), ensuring accurate provider data for services, reimbursements, scheduling, and facility determinations.
36C10B25Q0302.docx
Word14 KBSep 25, 2025
AI Summary
The presolicitation notice issued by the Department of Veterans Affairs (VA) announces the intent to seek proposals related to the development of a VA Community Care Provider Directory. The solicitation number is 36C10B25Q0302, and responses are due by May 21, 2025, at 10:00 AM Eastern Time. This contract falls under Product Service Code 7A20 and NAICS Code 541512, which is focused on computer services and consulting. The primary office conducting the solicitation is located in Eatontown, NJ, with Kyle Maccia designated as the Contract Specialist for inquiries. Attachments included with the notice provide additional details about the required services and the desired architecture for the provider directory tool, which indicates a structured approach to enhancing service delivery to veterans. The notice specifies that it will be archived 99 days after the response deadline. This presolicitation serves as a preliminary notification for interested vendors, outlining essential contacts and procedural information for proposal submission.

Related Contract Opportunities

Project Timeline

postedOriginal Solicitation PostedMay 7, 2025
amendedAmendment #1· Description UpdatedMay 16, 2025
amendedAmendment #2· Description UpdatedSep 25, 2025
amendedLatest Amendment· Description UpdatedSep 25, 2025
deadlineResponse DeadlineSep 25, 2025
expiryArchive DateNov 24, 2025

Agency Information

Department
DEPARTMENT OF VETERANS AFFAIRS
Sub-Tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
TECHNOLOGY ACQUISITION CENTER NJ (36C10B)

Point of Contact

Contract Specialist
William E Freer

Official Sources