Q522--Other - VISN 9 Tele-Radiology Contract - VISN Replacement base+4 requirement

This amendment to RFP 36C24926R0007, issued by the Department of Veterans Affairs, modifies the contract by removing and replacing VAAR Clause 852.204-70 and adding VAAR Clause 852.204-72. The updated VAAR 852.204-70 details personal identity verification requirements for contractor personnel needing physical access to VA facilities or logical access to VA information systems. The new VAAR 852.204-72 outlines comprehensive personnel vetting and credentialing requirements, defining "VA sensitive information" and mandating background investigations commensurate with risk and sensitivity levels. It also addresses fitness determinations, identification card procedures (including lost/stolen cards), and regular reporting requirements. Contractors are responsible for immediately removing unfit employees and flowing down these clauses to subcontractors. This amendment ensures compliance with VA personnel security and suitability programs.

This Performance Work Statement outlines the requirements for Board Certified or Board Eligible Tele-Radiology Physician Services for the Department of Veterans Affairs (VA) and Veterans Integrated Services Network (VISN) 9. The contractor must provide services adhering to American College of Radiology (ACR) guidelines, VA policies, and TJC standards. Key requirements include physician licensing, board certification, credentialing, privileging, and mandatory VA training. The contractor is responsible for ensuring technical proficiency, maintaining NPIs, and disclosing conflicts of interest. Services must be available 24/7 for all exam types, with specific turnaround times for STAT and critical findings. The contractor must manage medical records in compliance with HIPAA, Privacy Act, and VA regulations, ensuring secure data handling and timely electronic reporting through HL7 compatible systems. They are also responsible for staffing, supervision, and a contingency plan for service continuity.

The Department of Veterans Affairs, VISN 9, issued a presolicitation notice for teleradiology services for its medical centers in Lexington, Louisville, Memphis, Mountain Home, Nashville, and Murfreesboro. Solicitation 36C24926R0007 is anticipated around April 20, 2026, for a five-year contract. This acquisition is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC) under NAICS code 621111, with a $16 million size standard. All correspondence and responses must be submitted via email to Ramona Bonness at ramona.bonness@va.gov, including the solicitation number in the subject line. Phone inquiries will not be accepted. Offerors are responsible for downloading all documents from sam.gov.

Attachment D.5 is a Past Performance Survey for Teleradiology Services (Contract 36C24926D0026, associated with RFP 36C24926R0007). The survey is designed for evaluators to assess an offeror's past performance in providing outpatient clinic or similar services. Evaluators are instructed to rate performance using a scale of Outstanding, Above Average, Satisfactory, Marginal, or Unacceptable, providing additional details for lower ratings. The survey covers various aspects, including compliance with contract requirements, timeliness, management effectiveness, quality control, flexibility, reliability, responsiveness to technical directions, and financial aspects like accurate invoicing. It also inquires about any cure notices or terminations, customer satisfaction, and willingness to re-award a contract. Completed surveys must be emailed directly to Ramona Bonness at ramona.bonness@va.gov by February 27, 2026, 10:00 AM CT, and will not be accepted if submitted by the offeror. This document is a critical tool for evaluating vendor suitability for government contracts.

The VHA Teleradiology Handbook outlines procedures for establishing and managing teleradiology services within the VA, with other federal agencies, community facilities, and contractors. It details appropriate outsourcing of interpretations, supervision of procedures, interpretation standards, and the availability of consultations and reports. Key aspects include medical record storage, professional qualifications, liability, and performance monitoring. The handbook also addresses workload assignment, security and privacy requirements, and equipment specifications. It emphasizes the importance of well-crafted agreements, outlining roles and responsibilities for various stakeholders to ensure coordinated efforts and adherence to VHA regulations and federal laws.

The document, "ORGANIZATIONAL CONFLICTS OF INTEREST (OCT 2020)" (VAAR 852.209-70), is a mandatory provision for all healthcare contracts with the VA. It requires offerors to disclose any actual or potential organizational conflicts of interest (OCI) to ensure impartiality and prevent unfair competitive advantages. Offerors must submit a statement detailing any financial, contractual, or organizational interests for themselves, consultants, and subcontractors, using the provided form in Appendix A. The Contracting Officer will review this information and may disqualify an offeror if an OCI cannot be mitigated. Nondisclosure or misrepresentation of OCIs can lead to contract termination. The accompanying

This document is a Contractor Certification related to the Immigration and Nationality Act of 1952, as amended, for RFP NO. 36C24926R0007. It mandates that contractors and subcontractors working with the Department of Veterans Affairs comply with all provisions of the Act and related laws enforced by Homeland Security, Immigration and Customs Enforcement, and the U.S. Department of Labor. Contractors must not knowingly employ, contract, or subcontract with illegal aliens or foreign nationals in violation of their immigration status. Compliance with

The Quality Assurance Surveillance Plan (QASP) for Teleradiology Services (36C24926R0007) outlines the systematic method for evaluating contractor performance. It details what will be monitored, how, by whom, and how results will be documented, emphasizing the contractor's responsibility for quality control. Key government roles include the Contracting Officer (CO) and the Contracting Officer’s Representative (COR), who oversee surveillance activities. Performance is measured against standards for report timeliness, provider quality, personnel qualifications, scope of practice, patient access, credential maintenance, mandatory training, and compliance with privacy regulations like HIPAA. Surveillance methods include direct observation, periodic inspection, validated complaints, random sampling, and contractor-provided documentation. Contractor Performance Assessment Reporting System (CPARS) ratings (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) are assigned based on these metrics. Non-compliance triggers written reports and potentially corrective action plans, with the CO making final determinations on performance adequacy.

The document addresses contractor questions regarding RFQ 36C24926R0007 for VISN Teleradiology Procurement. Key clarifications include confirming the incumbent contractor, VetMed Group, services all five listed locations and that the solicitation consolidates existing contracts. The government will accept teaming partner past performance references only if there is no conflict of interest, requiring a minimum of three references similar in size and scope. The required provider identification number is the National Provider Identifier (NPI). The workload is estimated at 40% STAT and 60% routine, with higher volumes in CT and X-ray, and specific breakdowns for normal business and after-hours. Attachment D.5, Past Performance Survey, and Attachment D, Past Performance Questionnaire, have been corrected to reflect a submission deadline of May 8, 2026, at 10:00 AM CT, and updated solicitation numbers. The RFQ requires candidate profiles with resumes, licensing, and reference information, including proof of board certification, active licenses, NPI, CV, HHS-OIG Exclusion List search, and three references. The specific VAMC facilities requiring services are listed, along with estimated annual exam volumes for various modalities.

Attachment D.5 outlines a Past Performance Survey for Teleradiology Services (Contract 36C24926R0007 – VISN 9). This survey is designed to evaluate an offeror's past performance based on specific criteria and a standardized rating scale (Outstanding, Above Average, Satisfactory, Marginal, Unacceptable). Evaluators are required to complete and email the survey directly to the Contracting Officer and Contract Specialist by May 8, 2026, at 10:00 AM CT; submissions from the Offeror will not be accepted. The survey requests information on the services provided, length of service, and rates the contractor on aspects such as compliance, timeliness, management effectiveness, quality control, flexibility, reliability, responsiveness, and invoicing accuracy. It also includes questions about any previous cure notices or terminations, customer satisfaction, and willingness to award future contracts. A remarks section is provided for additional comments. The document emphasizes the importance of objective evaluation for federal procurement decisions.

The document,

Amendment 001 to RFQ 36C24926R0007, issued by the Department of Veterans Affairs, Network Contracting Office 9, addresses corrections and vendor questions related to a solicitation. Key changes include updating information on Attachment D.3 Conflict of Interest Statement and Attachment D.5 POC details to align with Evaluation Factors III. Additionally, the due date for submissions has been synchronized with the RFQ response deadline of May 8, 2026, at 10:00 AM Central Time. The amendment also provides responses to all submitted vendor questions, with updated attachments including a revised Conflict of Interest Certification Statement, Past Performance Survey Questionnaire, and a Questions and Answers document.

The Department of Veterans Affairs (VA) Network Contracting Office 9 is soliciting proposals for Teleradiology Services for multiple VA Medical Centers, including Lexington, Louisville, Memphis, Mountain Home, and TVHS facilities. This is a Firm Fixed Price (FFP) Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a five-year term, including five annual ordering periods and a six-month option. The total contract value ranges from a minimum of $100,000.00 to a maximum of $45,000,000.00. Services required include Diagnostic Plain Films, Computed Tomography (CT) scans (general, abdomen/pelvis, and angio), Magnetic Resonance Imaging (MRI), Ultrasound (US), Nuclear Medicine (NM), and Positron Emission Tomography (PET CT). Task orders will be issued as needed, each with a defined period of performance not exceeding 12 months. The solicitation outlines contract administration data, pricing instructions requiring all-inclusive rates, and invoicing procedures, emphasizing electronic submission to the VA Financial Service Center.

Amendment 3 to RFP 36C24926R0007, issued by the Department of Veterans Affairs, addresses a vendor's query regarding the redaction of proprietary and personal information of Radiology Staff in proposals. The amendment clarifies that proposals are confidential, shared only with the Contracting Officer, and not disclosed to other entities or the public. While an award notice will be posted with the awardee's name, address, and total dollar amount, no other contract or personnel data will be released. Redaction of sensitive information is acceptable in proposals, but unredacted details must be provided within five days of award. Failure to comply may lead to contract termination. This ensures both vendor confidentiality and government access to necessary information post-award.

Amendment 2 to Solicitation 36C24926R0007 from the Department of Veterans Affairs extends the offer receipt deadline to May 22, 2026, at 11:00 AM CDT. This amendment also incorporates the new FAR Clause 52.222-90, "Addressing DEI Discrimination by Federal Contractors." This clause prohibits contractors from engaging in racially discriminatory diversity, equity, and inclusion (DEI) activities, defined as disparate treatment based on race or ethnicity in employment, contracting, or program participation. Contractors must provide compliance information, report subcontractor violations, and recognize that adherence to this clause is material to government payment decisions. The clause must be included in all subcontracts except those performed outside the United States. Non-compliance can lead to contract termination and ineligibility for future government contracts.