OPM USA HIRE II Support Services - ADVANCE NOTICE FOR INDUSTRY DAY & DUE DILIGENCE SESSIONS

The General Services Administration (GSA), on behalf of the United States Office of Personnel Management (OPM), has issued a Request for Information (RFI) and Market Assessment Discussion (MAD) for USA Hire Support Services II. The government seeks industry feedback on best practices for secure assessment content management, delivery, remote proctoring, AI/ML integration in assessments, mitigating AI misuse by applicants, data sharing, platform integration, and scalable government-wide assessment delivery. This initiative aims to modernize federal hiring processes by incorporating skills-based assessments as mandated by recent legislative changes. OPM requires an online system and psychometric expertise to develop, deliver, and manage a high-volume assessment platform, supporting various assessment methodologies, online video interviews, and seamless integration with USA Staffing. The anticipated contract, valued at approximately $750 million, will span a 12-month base period and seven option years. Responses are due by October 8, 2025.

The USA HIRE II Performance Work Statement (PWS) details the requirements for an online assessment platform to be fully integrated with OPM’s USA Staffing® Talent Acquisition System. This integration mandates real-time, bidirectional data transfer of applicant, position, and assessment data, adhering to a common data standard and existing assessment interconnection framework without requiring changes to USA Staffing®. The system will handle sending applicant information, administering assessments with options for reusing scores, and transmitting scores and status updates immediately upon completion or battery closure. Key functions include sending applicant data (e.g., name, email, vacancy details), testing applicants via unique links, sending comprehensive score data, and providing status updates (e.g., completed, started but incomplete, not accessed). The contractor must also maintain an Assessment Battery Schema Site, continuously available to USA Staffing®, providing information on all assessment batteries, their contents, competencies, covered series/grades, and scoring details. USA Staffing® will manage agency customer access to these batteries.

The "OPM USA HIRE Support Services Sources Sought RFI MAD – Additional Info 6 OCT 2025" document clarifies details regarding video interviews and data exchange within the USA HIRE and USA Staffing systems. Video interviews can be synchronous or asynchronous, with pre-certification interview data integrating with USA Staffing for eligibility scoring, while post-certification interviews do not. A common data standard, the Standard Assessment Interconnection Framework, governs data passed between systems. This includes applicant details, assessment links, scores (including updates as assessments are completed), and status updates (e.g., completion, partial completion, no access). USA Staffing sends updates to USA Hire for extended assessment close dates. The contractor must maintain an Assessment Battery Schema Site for USA Staffing to access information about available assessment batteries. The multi-vendor approach allows OPM to access diverse assessment services, with no requirement for each vendor to provide all services.

The General Services Administration (GSA), on behalf of the United States Office of Personnel Management (OPM), has issued a Request for Information (RFI) and Market Assessment Discussion (MAD) for USA Hire℠ Support Services II. This initiative seeks industry partners to provide a scalable online assessment platform and psychometric expertise to modernize federal hiring. The platform must integrate with OPM's USA Staffing® and USAJOBS™ Login.gov, supporting various assessment methodologies, including AI-driven tools, video interviews, and remote proctoring. The goal is to facilitate skills-based assessments as mandated by recent federal acts and executive orders, aiming to assess millions of applicants annually. The anticipated contract is valued at approximately $750 million, with responses due by October 21, 2025. The RFI includes questions on technology solutions for test security, integration timelines, pricing, and corporate capabilities in AI, psychometrics, and large-scale assessment delivery.

The OPM Privacy Threshold Analysis (PTA) form (OPM 5079, Rev. 9/2022) is used by the Office of Personnel Management (OPM) to determine the necessity of a Privacy Impact Assessment (PIA) and a System of Records Notice (SORN) for new or updated projects. It also aids in documenting continuous privacy risk monitoring. The USA Hire (USAH-PF2) program, a system for federal agency hiring, completed this PTA on March 27, 2024. USA Hire collects applicant information (name, email, audio/video recordings) from USAJOBS and USA Staffing, and sometimes digital signatures from PearsonVue for in-person tests. It does not collect Social Security Numbers. Information is retrieved by unique identifiers like USAJOBS GUID and shared with other federal agencies via information sharing agreements. The system maintains an audit trail of user access to candidate records. An updated PIA is currently under review, mainly due to the new collection of video recordings for on-demand interviews. All listed privacy controls from NIST SP800-53 Rev.5 are met by the USA Hire program.

The USA Hire Program Privacy Impact Assessment (PIA) details how the Office of Personnel Management (OPM) uses the USA Hire system for federal hiring. This system delivers online assessments and interviews to evaluate applicant qualifications, collecting personally identifiable information (PII) such as name, email, and unique identifiers. The PIA outlines the legal authorities, security measures, and data retention policies, emphasizing compliance with NARA schedules and Privacy Act SORNs. It describes how PII is collected from USAJOBS and USA Staffing, used for assessment delivery and scoring, and shared with federal agencies under strict access controls and annual privacy training. Mitigation strategies address risks related to data accuracy, unauthorized use, and retention, ensuring individuals receive proper notice and have redress procedures for non-exempt information. The document highlights the program's commitment to protecting PII while streamlining federal hiring processes.

The General Services Administration (GSA), Federal Acquisition Service (FAS), Assisted Acquisition Services (AAS) is releasing an advance notice for the U.S. Office of Personnel Management’s (OPM) USA HIRE II Support Services requirement. This initiative aims to provide federal agencies with high-quality, skills-based assessments for identifying top talent. An in-person Industry Day will be held on March 17, 2026, at 100 S Independence Mall W, Philadelphia, PA 19106, to explain the vision and requirements of USA HIRE II. Interested Industry Partners (IPs) must email Ms. Sarah Hastings (sarah.hastings@gsa.gov) by February 27, 2026, at 12:00 hrs ET to register, providing company and contact information. Due Diligence sessions will also take place from March 17-20, 2026, at the same location, allowing IPs to ask technical questions about the upcoming Request for Information (RFI) and Request for Proposal (RFP). IPs must request a Due Diligence session by the same deadline, limiting attendance to ten individuals. The RFI is anticipated on February 5, 2026, and the RFP in October 2026. For questions, contact Steven Nerenberg (steven.nerenberg@gsa.gov), Michael Levy (michael.levy@gsa.gov), or Sarah Hastings (sarah.hastings@gsa.gov).

The General Services Administration (GSA) Federal Acquisition Service (FAS) has issued an advance notice for an upcoming Request for Information (RFI) on February 5, 2026, and a Request for Proposal (RFP) in October 2026 for the USA HIRE II Support Services requirement. This program aims to provide federal agencies with skills-based assessments for identifying talent for critical jobs, utilizing an online platform for assessment delivery. An in-person Industry Day will be held on March 17, 2026, in Philadelphia, PA, to explain the vision and requirements for USA HIRE II. Interested Industry Partners must register by February 27, 2026. Additionally, eligible partners are invited to participate in Due Diligence sessions from March 17-20, 2026. Eligibility requires acting as a prime contractor, possessing a commercial assessment platform, having Industrial/Organizational Psychologist and Psychometric Experts on staff, and responding to RFI questions. Due Diligence sessions will focus on technical questions, not cost. Requests for these sessions are due by February 27, 2026.

The General Services Administration (GSA) Federal Acquisition Service (FAS), Assisted Acquisition Services (AAS) has issued an advance notice for an upcoming Request for Information (RFI) on February 5, 2026, and a Request for Proposal (RFP) in October 2026 for the U.S. Office of Personnel Management’s (OPM) USA HIRE II Support Services. This program aims to provide federal agencies with skills-based assessments for hiring. An in-person Industry Day will be held on March 17, 2026, in Philadelphia, PA, to discuss the vision and requirements. Interested parties must RSVP by February 27, 2026. Due Diligence sessions will also take place from March 17-20, 2026, for eligible contractors who respond to the RFI and meet specific criteria, including having a commercial assessment platform and relevant expert staff. Requests for Due Diligence sessions are due by February 27, 2026. These sessions are for technical questions only and will not cover cost or price.