Request for Information - Contract Resource Management Support

The Defense Health Agency (DHA) has issued an RFI (HT001126RFI0237) to gather information from 8(a) certified companies capable of providing Contract Resource Management (CRM) Support. This RFI is for planning purposes only and does not constitute a request for proposal. The DHA seeks to implement a comprehensive monitoring and evaluation component to identify improper payments within the TRICARE program, aiming for cost savings and safeguarding funding. Additionally, the contractor will provide program management and administrative support for the DHA/CRM E-Commerce program. Interested 8(a) companies should submit capability statements, addressing requirements from the Draft Performance Work Statement (PWS) and specific administrative information, by April 1, 2026. The RFI also includes questions to respondents regarding their ability to perform, maintain 8(a) eligibility, and assess risks.

The Department of Defense, Defense Health Agency (DHA) is soliciting a non-personal services contract for Contract Resource Management (CRM) Support. This contract aims to provide comprehensive budgetary, financial accounting, systems support, pharmacy refunds, and improper payment oversight for TRICARE Health Plan programs. The contractor will focus on identifying improper payments, achieving cost savings, and providing program management and administrative support for the DHA/CRM E-Commerce program. Key responsibilities include budgeting, accounting, reporting, systems accounting, improper payment evaluation, and monitoring program funds. The contract spans a one-year base period with four one-year option periods, including transition-in and transition-out phases. The work will primarily be performed at the Government's facility in Aurora, Colorado, with specific requirements for contractor personnel, quality control, data rights, and security clearances, emphasizing strict compliance with federal regulations and DHA policies.