Indian Health Service - CISCO Enterprise Licensing

This government Request for Quotation (RFQ) outlines requirements for Cisco enterprise licensing and associated services, focusing on Cisco Flex Plan – Enterprise (Unified Communications) and Cisco Unified Border Element (CUBE) – Enhanced. The scope includes licensing for CUCM, Webex Calling, Meetings, and Messaging, along with ongoing license management, validation, and integration into the customer’s existing Cisco infrastructure. For CUBE, the request specifies deployment, configuration, secure SIP trunking, call routing, high availability, and security hardening for one Cisco C3900 series router. The RFQ also covers necessary CUCM software, current OS server applications, and a five-year software support agreement with monitoring, maintenance, updates, and patch management. Migration and integration services involve verifying licenses for the Cisco Flex Plan and deploying CUBE, not upgrading existing software. Operational support requires remote assistance (7:00 am–5:00 pm PST, weekdays) and 24/7 monitoring. Key deliverables include a project plan, Cisco Flex Plan setup report, configured CUBE solution, technical documentation, user/administrator training for CUBE, and a final completion report.

The document outlines the essential information required to generate a CCW-R Quote, likely for a federal government procurement or grant-related service. To create the quote, specific details are needed, including serial numbers, instance ID numbers, or contract numbers; the desired service level (e.g., EMCU); the duration or co-termination end date (e.g., Annual); complete end-user and installation site information, such as the company name and full address (e.g., Gallup Indian Medical Center, 516 E. Nizhoni Blvd. Gallup, NM 87301); the preferred Bill to ID if available (e.g., IPP); and Smart Account information, if applicable. This detailed request ensures accurate service quotation and contract processing.

The document is a response to a question within a government file, likely an RFP or similar procurement document. It provides the end-user information for Clarissa John, including her name, email (Clarissa.john@ihs.gov), phone number (505-726-8664), and installation address (516 E. Nizhoni Blvd. Gallup, NM 87301). Additionally, it specifies the Cisco SKUs required: 3200 units of Cisco Flex Plan Enterprise-Wide Calling On Premise Licenses-hosted and 560 units of Cisco Flex Plan Cube Enhanced license – trunk session hosted. This information is crucial for fulfilling the request for a quote, detailing both the recipient and the specific products needed.

This government file details a request for end-user information and specific Cisco product SKUs, likely in response to a federal government RFP or grant application. The end-user is identified as Clarissa John at IHS.gov, with contact details and an installation address in Gallup, NM. The requested Cisco SKUs include 3200ea Cisco Flex Plan Enterprise-Wide Calling On Premise Licenses and 560 Cisco Flex Plan Cube Enhanced licenses, indicating a need for telecommunications and trunk session solutions.

This Request for Quote (RFQ) from the Gallup Indian Medical Center seeks Cisco Enterprise Licensing, specifically for Cisco Unified Call Manager (CUCM) – Flex Plan Enterprise and CUBE Enhanced services. The scope includes licensing management, deployment, configuration, and integration of Flex licensing for unified communication solutions (Webex Calling, Meetings, Messaging) and CUBE for secure SIP trunking. The contractor must provide a one-year software/hardware support agreement, migration services, 24/7 technical support, and various deliverables including a project plan, configuration documentation, and training. The contract is a Buy Indian Set-aside under NAICS code 541519, requiring offers from Indian Economic Enterprises that are also small business concerns. The period of performance is a one-year base with four option years, from June 2, 2026, to June 1, 2031. Offers are due by May 14, 2026, at 12:00 PM EDT and will be evaluated based on the Lowest Price Technically Acceptable (LPTA) factor. Compliance with security, confidentiality, Privacy Act, HIPAA, and other federal regulations is mandatory.

The Indian Health Service (IHS) Buy Indian Act Indian Economic Enterprise Representation Form is a crucial document for businesses seeking to participate in solicitations, sources sought, or requests for information under the Buy Indian Act (25 U.S.C. 47). This form requires Offerors to self-certify that they meet the definition of an “Indian Economic Enterprise” (IEE) as per HHSAR 326.601. This eligibility must be maintained from the time an offer is made, through contract award, and for the full term of contract performance. Contractors are obligated to notify the Contracting Officer immediately if they no longer meet these requirements. The form also states that successful Offerors must be registered with the System of Award Management (SAM) and warns against submitting false or misleading information, which carries severe penalties under 18 U.S.C. 1001 and 31 U.S.C. 3729 to 3731. The representation section requires the Offeror to explicitly state whether they meet the IEE definition and provides fields for the name of the 51% owner, certifying signature, printed name, name of the Federally Recognized Tribal Entity, business name, and DUNS Number.

The GIMC CISCO Enterprise Licensing document outlines a procurement for Cisco Collaborative Flex Plan Enterprise-Wide Calling and CUBE Enhanced licenses over a base year and four option years. The procurement includes 800 licenses for Enterprise-Wide Calling and 140 licenses for CUBE Enhanced per year, totaling five years of service. This document, likely part of a federal or state RFP, details the specific product descriptions and quantities required for each year, indicating a multi-year commitment to Cisco's collaborative communication solutions. The line items consistently feature the same quantities for both products across all years, suggesting a stable requirement for these services. The document also accounts for shipping and taxes, contributing to the total estimated amount.