Awarded ContractJustification
Microsoft Support Services
AGENCY FOR INTERNATIONAL DEVELOPMENT• 72001G23C00017
Response Deadline
—
Days Remaining
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Until deadline
Set-Aside
Full & Open
Notice Type
Justification
Contract Opportunity Analysis
The Agency for International Development (USAID) is seeking to procure Microsoft Support Services to enhance its information management capabilities. This procurement aims to provide comprehensive support for Microsoft-related technologies, including M365 G5 licenses, Azure subscription solutions, and various Microsoft applications such as Exchange Online, SharePoint Online, and the Microsoft Security suite. The contract will span a base period of 12 months, with the potential for annual renewals over the next three years, and will also include training and proactive services to ensure staff support as needed. Interested vendors can reach out to Scott Ferrante at sferrante@usaid.gov for further details regarding this opportunity.
Classification Codes
PSC Code
1095
MISCELLANEOUS WEAPONS
Solicitation Documents
JUSTIFICATION FOR OTHER THAN FULL AND OPEN COMPETITION MS Support.docx
Word•20 KB•Aug 5, 2025
AI Summary
The USAID Office of Inspector General (OIG) seeks to award a contract to support technical and engineering needs for Microsoft technologies, covering services such as Azure, Exchange, SharePoint, and security solutions for a 12-month period with potential annual renewals. US Cloud is the only vendor capable of meeting the unique and specialized support requirements due to its comprehensive 24/7 service model and certifications as a women-owned business, offering significant cost savings compared to Microsoft Premier Support. Market research confirmed US Cloud's competitive advantages, and the contracting officer has deemed the proposed costs fair and reasonable.
Related Contract Opportunities
Project Timeline
postedOriginal Solicitation PostedApr 25, 2023
awardAwardApr 25, 2023
Agency Information
Department
AGENCY FOR INTERNATIONAL DEVELOPMENT
Sub-Tier
AGENCY FOR INTERNATIONAL DEVELOPMENT
Office
USAID M/OAA
Point of Contact
Name
Scott Ferrante
Emailsferrante@usaid.gov