NATO Request for Information: Commercial Local CIS Support

The NATO Communications and Information Agency (NCIA) has issued Request for Information (RFI) 07448 to gather input from industry partners for an upcoming acquisition. The RFI seeks qualified vendors to provide local on-site support for CIS services up to Level 2 across various sites. This RFI is for planning purposes only and is not a request for bids, aiming to understand the marketplace and shape future acquisition strategies. Only companies from NATO member countries can participate. Interested parties are invited to share corporate capabilities, comment on draft requirements (Annexes A and B), and provide recommendations for improving performance, competition, and efficiency by February 13, 2026. The RFI outlines the scope of work, security requirements, contractor and purchaser responsibilities, transition plans, key performance indicators, and potential penalties. It also details the bid evaluation process, including ITIL certification, a C-CSE service memo, and cost breakdowns.

The NATO Communications and Information Agency (NCIA) has issued a Request for Information (RFI) NCIA-ACQ-1.017(07.25) to identify qualified vendors for providing on-site support for CIS services up to Level 2 across various sites. This RFI, RFI 07448 Amendment 1, is for planning purposes only and is not a request for bids. It aims to gather feedback on corporate capabilities, draft requirements, and potential acquisition strategies. Only companies from NATO member countries can participate. The RFI outlines the scope of work, including strengthening existing CIS Support Units (CSUs) and establishing Commercial-CIS Support Unit Elements (C-CSEs) as substitutes for CSUs in geographically isolated units. Services are to align with ITIL best practices and require personnel with NATO SECRET security clearance. The document details contractor and purchaser responsibilities, including reporting, performance monitoring, and compliance with NATO security policies. The RFI also includes annexes with requested information, draft requirements, and a list of in-scope locations. Submissions are due by February 27, 2026.