J066--New - ELP Patient Queuing System Solutions

The U.S. Small Business Administration (SBA) Office of Hearings and Appeals (OHA) has issued a Notice and Order regarding a NAICS code appeal filed by Document Storage Systems, Inc. concerning Solicitation No. 36C25726Q0520 from the U.S. Department of Veterans Affairs. The OHA instructs the Contracting Officer to amend the solicitation within two business days to notify interested parties, stay the closing date for offers until a decision is issued, provide a link to the solicitation, and complete a "CO's Memorandum." Responses to the appeal must be filed with OHA by June 2, 2026, with instructions for filing and service provided, emphasizing email submissions. OHA decisions are typically published without redactions, but parties may request redactions.

The Department of Veterans Affairs (VA) Network Contracting Office 17 has issued Amendment 0001 to solicitation 36C25726Q0520, with an effective date of May 19, 2026. This amendment specifically addresses an appeal to the NAICS Code, resulting in a stay on the closing date for receipt of offers. The stay will remain in effect until the Office of Hearings and Appeals (OHA) issues a decision regarding the NAICS Code appeal. Prospective offerors are directed to review the attached Notice and Order for comprehensive details. This modification ensures that all potential bidders are aware of the ongoing appeal and the temporary suspension of the offer submission deadline, maintaining transparency and fairness in the procurement process.

This document is an amendment to a previous combined solicitation, 36C25726Q0520, issued by the Department of Veterans Affairs, Network Contracting Office 17. The amendment's purpose is to notify potential vendors about a NAICS Appeal related to the "New - ELP Patient Queuing System Solutions" solicitation. The original solicitation, with a response date of May 29, 2026, at 15:00 Eastern Time, is set aside for SBA and has a NAICS code of 541519 and a product service code of J066. The point of contact for this amendment is Delphia Schoenfeld, a Contracting Officer. Attached documents provide further information regarding the NAICS Appeal, including "Amendment 36C25726Q0520 0001" and "Document Storage Systems Inc. - NAICS - Notice Order."

This government solicitation (36C25726Q0520) from the Department of Veterans Affairs, Network Contracting Office 17, is an RFP for a patient queuing system for the VA El Paso Healthcare System and its associated clinics. The system aims to improve patient check-in and queuing, replacing an outdated QR code method. The contract includes a base year and four option years, covering software licenses, maintenance, hardware (LED monitors, mounting, cables, power supplies), installation, project management, and training for both administrators and lab staff. Key requirements include web-platform interoperability with VA systems like CPRS/VistA, order tracking, ability to document no-shows, real-time data capture for process improvement, and strict adherence to VA and NIST security standards. The contractor must provide 24/7 technical assistance and onsite repair services during business hours, with a one-hour response time for service calls. All invoices must be submitted electronically via the Tungsten Network. The solicitation emphasizes robust data security, privacy, and compliance with federal regulations, including provisions for liquidated damages in case of data breaches.

The Department of Veterans Affairs (VA) is issuing a Request for Quotation (RFQ) 36C25726Q0520 for commercial items, specifically an ELP Patient Queuing System Solution for the VA El Paso Healthcare System. This combined synopsis/solicitation outlines the requirements for proposals, with a response deadline of May 29, 2026, at 3:00 PM Eastern Time. The solicitation is set aside for Small Business Administration (SBA) contractors, with a NAICS code of 541519. Evaluation criteria include technical acceptability, past performance, and price. Various FAR and VAAR clauses are applicable, covering aspects like subcontracting, small business concerns, labor standards, and information security. Vendors must submit all required documentation via email to the contracting officer, Delphia Schoenfeld, by the specified deadline.