J059--Strax/Hiperwall/AV Support Services- Greater Los Angeles VA Healthcare System

The Department of Veterans Affairs, VISN 22, Network Contracting Office 22, issued a presolicitation notice (36C26226Q0841) for AV support services at the Greater Los Angeles VA Healthcare System. This notice supersedes a previous request (36C26226Q0563), making all prior offers void. The VA seeks contractors to provide user training and system maintenance for their existing Audio-Visual (AV) system, Hiperwall, and STRAX platform, which are integrated into the facility's Emergency Management program. This unrestricted, firm-fixed-price contract falls under NAICS code 811210 and PSC code J059. The solicitation is expected around May 27, 2026, with a response date of May 27, 2026. Interested parties must be government-certified and respond to the new solicitation once published. Contact Jennell Christofaro at jennell.christofaro@va.gov for inquiries.

This solicitation outlines a Firm Fixed-Price contract for Strax/Hiperwall/Audio Visual (AV) Onsite Support Services at the Greater Los Angeles VA Healthcare System. The contract includes a base year and four one-year option periods, with a total estimated value of $34 million. Services encompass user training, system maintenance, onsite and remote support, and field exercises for Strax, Hiperwall, and various AV equipment. Key requirements include 24/7 remote support, 24-hour onsite emergency response, and quarterly maintenance for AV hardware. Contractors must possess specific certifications for Strax, Hiperwall, AVIXA, Pakedge, Crestron, Autel Robotics, and Dejero Labs. The document also details stringent VA information security and privacy requirements, including background investigations, data handling protocols, incident reporting, and potential liquidated damages for data breaches. Invoicing will be monthly, and contractors must comply with all federal and state safety regulations, identification, and parking policies.