DA10--VALL Clinician Scheduling System (FEDRAMP) B 4OYs

This document outlines the salient characteristics required for a QGenda (or equivalent) Physician Scheduling System, emphasizing federal compliance and robust functionality. Key requirements include a valid Authorize to Operate (ATO) with the Veteran's Administration or achievement within six months, and FEDRAMP certification. The system must offer US-based dedicated support, available weekdays from 9:00 AM to 6:00 PM ET. It must provide on-demand, exportable reports (Excel, PDF, CSV) for various metrics like shifts worked and PTO. Scheduling capabilities must extend far into the future (monthly, quarterly, annually) and be accessible via a secure, facility-specific website and native mobile applications for both iPhone and Android, supporting full end-user functionality and FedRAMP approved use from military and personal devices. The system must feature multiple schedule creation methods, including rules-based automation with interactive logic to prevent gaps and suggest solutions for conflicts. It should consider consecutive shift preferences, track real-time clinician targets, and incorporate individual provider preferences. User-friendly decision support tools are essential. The system must support electronic requests for open shifts, roles, and time off, with enforced limits, and allow administrators and providers to manage shift pickups and swaps through a multi-tier approval process. Time tracking via mobile and web solutions, with geo-verification and overtime reporting, is required. Schedule data filtering by region, site, or provider type is necessary. Mobile applications must integrate with other scheduling apps like Outlook or Gmail. The system needs configurable user permissions at enterprise, departmental, and user levels, and must support the VA’s Single Sign-On Vendor. Integration with other systems, including Vocera for Voice Group Assignment and its mobile application, is crucial. The solution must also support ticket creation for significant schedule changes to inform other hospital areas and integrate with Affiliate University versions of QGenda (or equivalent) for conflict management. These specifications ensure a comprehensive, secure, and highly functional scheduling system for federal healthcare facilities.

The Department of Veterans Affairs (VA) is conducting market research through a Sources Sought Notice (RFI 36C26226Q0787) for a FEDRAMP-compliant Clinician Scheduling System, specifically QGenda (or equal), for the VA Loma Linda Healthcare System. This RFI aims to identify qualified small businesses, including SDVOSB/VOSB, capable of providing the system and associated services. Interested contractors must submit detailed information by May 22, 2026, including company details, small business status, proposed product specifics (brand, model, country of origin, authorized distributor status), existing federal contracts, estimated delivery time, and general pricing for various user types and services. Responses should also include self-attestation of regulatory compliance and a capability statement with reference contracts demonstrating experience. This notice is for planning purposes only and does not constitute a solicitation.