FinCEN Lock & Key Maintenance Support - Request for Quote

The Treasury Common Services Center (TCSC), on behalf of the Financial Crimes Enforcement Network (FinCEN), has issued a Request for Quotations (RFQ) under solicitation number 2099CF26Q00006. The objective is to secure maintenance and support services for FinCEN's physical security and key-control systems, categorized under NAICS code 561621 (Security Systems Services). The contractor will provide as-needed preventive and corrective maintenance, troubleshooting, and configuration services for high-security lock and key-management systems. Covered equipment includes TRAKA electronic key cabinets, Medeco high-security lock cores, Kaba Mas X10 locks, and associated software, cabling, and licenses. The government intends to award a time-and-materials contract with a five-year period of performance, starting September 27, 2026, through September 26, 2031 (comprising a one-year base period and four consecutive one-year option periods). To qualify for the award, offerors must be authorized TRAKA resellers and installers, and possess an active Secret Facility Clearance at the time of award. Performance will occur at FinCEN facilities located in Washington, DC, and Vienna, Virginia. Additionally, the contract mandates the monthly submission of a Workforce Report through the Invoice Processing Platform (IPP), certifying that the prime contractor and similarly situated subcontractors perform at least 51 percent of the personnel costs. The solicitation also incorporates standard federal contract provisions, including requirements for insider threat training, commercial supplier agreements, and compliance with the Prompt Payment Act.

This document provides answers to vendor questions regarding the Financial Crimes Enforcement Network (FinCEN) Lock & Key Maintenance Support Request for Information (RFI). It clarifies that the selected contractor must be fully prepared to execute all Performance Work Statement (PWS) requirements on the first day of the contract, including holding Traka authorized reseller and installer status. Additionally, FinCEN confirms that the Medeco keyway is agency-specific and that an annual Letter of Authorization (LoA) will be issued to facilitate key and core orders. Lastly, the document outlines parking availability for service personnel, noting that limited loading dock parking is available at the Washington, D.C. location, while free lot and garage parking is provided at the Vienna, Virginia site.

This Statement of Work outlines a requirement by the Financial Crimes Enforcement Network (FinCEN) for maintenance, repair, licensing, and support services for its physical access and key management systems. The contract covers installed TRAKA key-control cabinets, Medeco high-security lock cores, Kaba Mas X10 locks, and manual door hardware across facilities in Washington, DC, and Vienna, Virginia. The procurement utilizes a Time-and-Materials structure with a performance period consisting of a 12-month base period and four 12-month option periods. To maintain system integrity and compatibility, specific components are designated as "Brand Name Only"—specifically TRAKA cabinets and software, as well as Kaba Mas and Lockmasters high-security electromechanical locking systems. Medeco hardware is designated as "Brand Name or Equal," while general door hardware remains performance-based. The selected contractor is responsible for preventive maintenance inspections every six months, as well as corrective repairs, emergency services, installations, and software license management. Strict service-level response times are mandated, including a 4-hour onsite window for emergency requests. Due to the sensitive nature of the systems and the protection of National Security Information, the contractor must possess an active, final Secret Facility Clearance (FCL). All assigned personnel must hold final Secret security clearances and be enrolled in a Continuous Vetting program prior to performing work. Additionally, subcontractors must be approved by the FinCEN Office of Security.

This document outlines the salient characteristics required for Medeco High-Security Lock Cores, Keys, and Related Hardware, or approved equal products, for the Financial Crimes Enforcement Network (FinCEN) environment. The procurement aims to maintain the security, compatibility, and key-control integrity of the existing locking infrastructure. Proposed "equal" products must meet several strict requirements: - **Compatibility & Fit:** Must seamlessly integrate with existing door hardware, lock housings, and cylinders without unapproved modifications, including all necessary installation hardware. - **High-Security & Key Control:** Must provide equivalent or superior resistance to physical attacks (picking, drilling, forced entry) and feature restricted, non-reproducible key duplication capabilities. - **System Integration:** Must support existing master-key arrangements and configurations without degrading security or requiring wholesale hardware replacement. - **Durability & Quality:** Must be commercial-grade, built with high-quality materials resistant to wear and corrosion, and meet all applicable security certifications and ratings. - **Installation & Warranty:** Must not disrupt door operations, safety requirements, or void existing warranties, and must be fully supported by the manufacturer. To be considered, offerors must submit detailed technical documentation, including manufacturer specifications and a direct comparison demonstrating how their alternative product satisfies every listed characteristic. Failure to provide sufficient proof of equality may result in the proposal being deemed unacceptable.

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