Aircraft Operations Support and Maintenance

This Department of Homeland Security (DHS) Statement of Work (SOW) outlines requirements for the Operational Support for Aircraft Maintenance and Services (OSAMS) contract. Utilizing a Government-Owned, Contractor-Operated (GOCO) model, the contractor will provide 24/7/365 operational, maintenance, logistics, and program management support for Government-Furnished Aircraft, including Gulfstream 650ERs and Boeing 737-700s. These aircraft support critical DHS and Immigration and Customs Enforcement (ICE) Air Operations missions, such as deportation removals, voluntary repatriations, medical evacuations, and transport of senior officials. The contractor is responsible for providing qualified flight crews, performing scheduled and unscheduled aircraft maintenance (including A, B, C, and D checks), and managing flight dispatch and international flight logistics. Key tasks include maintaining a Fully Mission Capable rate above 90%, establishing up to 1,000-bed international staging facilities in host nations, and providing data integration for return operations. The anticipated period of performance begins July 28, 2027, featuring a one-year base period and four one-year option periods. Performance will take place at contractor facilities, ICE Air Operations locations, and worldwide destinations. The contractor must comply with Federal Aviation Administration regulations, DHS security policies, and strict data protection standards for sensitive information. Deliverables include a project plan, weekly progress reports, and monthly operational logs. Invoices must be submitted monthly with detailed supporting documentation to designated ICE Contracting Officers and Representatives.

The Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) has issued a Request for Information (RFI) to conduct market research for comprehensive operations, maintenance, and contractor logistics support for a Government-Owned, Contractor-Operated (GOCO) aircraft fleet. The primary objective is to identify qualified sources capable of supporting a fleet consisting of two C-37B (or equivalent Gulfstream 650ER) and nine Boeing 737-700 (or equivalent) aircraft. These aircraft support various critical missions, including deportation removals, voluntary repatriations, high-risk charters, crisis response deployments, medical evacuations, and VIP transport. Operations must run 24/7/365 across both domestic (CONUS) and international (OCONUS) locations, often in austere environments, utilizing a single, multiple, or hub-and-spoke operating model. Key contractor responsibilities span program management, flight operations, systems maintenance, logistics support, mission equipment operations, cybersecurity (RMF compliance), and system integration/upgrades. Performance thresholds require maintaining a fully mission-capable (FMC) rate exceeding 90% and a mission tasking ratio above 90%. Interested parties must submit a capability statement not exceeding 10 pages in PDF format. Responses must detail corporate experience with GOCO aircraft, operational approaches for rapid deployment and "fly-away" kits, technical and engineering capabilities, TS/SCI security clearance handling, and business details including a Rough Order of Magnitude (ROM) cost estimate. Responses and questions must be emailed to Matthew.Carnes@ice.dhs.gov and Nicholas.Chiles@ice.dhs.gov by July 22, 2026, and July 15, 2026, respectively.