Management & Operations of @america Center, U.S. Embassy Jakarta, Indonesia

This Combined Synopsis/Solicitation (19GE5026R0013) outlines a firm-fixed-price, indefinite-delivery/indefinite-quantity (IDIQ) contract for the management and operations of the @america Center in Jakarta, Indonesia. This center serves as the U.S. Embassy Jakarta’s American Center, promoting U.S. policy and culture to Indonesian youth and regional audiences. The contract details pricing, including VAT and Defense Base Act insurance, and sets minimum and maximum order amounts. The Statement of Work covers programming, visitor activities, social media engagement, marketing, data analytics, and center operations. Key personnel requirements, quality assurance, and administrative procedures, including invoicing and contract clauses, are also specified.

This Combined Synopsis/Solicitation (19GE5026R0013) outlines a firm-fixed-price, indefinite-delivery/indefinite-quantity (IDIQ) contract for the management and operations of the @america Center in Jakarta, Indonesia. The contractor will be responsible for creating, developing, and executing @america programming, alongside providing management, operational, marketing, security, and janitorial services. The center serves as the U.S. Embassy Jakarta's American Center, promoting U.S. policies, culture, and priorities to young Indonesians and regional audiences. Key contract line items (CLINs) cover management, security, facility maintenance, third-party programming, and technology infrastructure. The contract details pricing, VAT, Defense Base Act insurance, and sets minimum and maximum order amounts. It also specifies program objectives, target audiences (young Indonesians, alumni, and regional partners), and services including social media engagement, marketing, and data analytics. Staffing requirements for key personnel are outlined, along with administrative procedures, quality assurance, and reporting requirements, with a performance start date of April 2026 for an initial one-year period with four optional annual extensions.

Amendment 0001 to Solicitation 19GE5026R0013, effective February 12, 2026, modifies the "Jakarta - Management & Operations @america Center" request for proposals. This amendment incorporates eight questions and answers (Q&A) and revises language in CLIN 003 and Sub-CLIN 003A of Attachment 1—Schedule, clarifying routine maintenance versus repair services. Key updates include removing non-functional or missing equipment (Liquid Galaxy hardware, 3D printers, Acer laptops) from the inventory, confirming five overt security personnel in addition to supervisory roles, and allowing offerors to propose more efficient non-key staffing models with justification. The amendment also clarifies maintenance responsibilities, with the contractor responsible for four specific A/C units in addition to janitorial/surface-level maintenance, while major utilities fall under the building landlord. Defense Base Act (DBA) insurance is required for all personnel, including security, due to Indonesia not being on the waiver list. Offerors should not price Sub-CLIN 003A, as it will be priced per-job. The USG encourages the hiring of incumbent staff during the transition period.

The U.S. Department of State's Regional Procurement Support Office (RPSO) is soliciting proposals for the management and operations of the @america Center in Jakarta, Indonesia. This Request for Proposal (RFP) is open to all qualified offerors under full and open competition procedures. Key requirements include submitting proposals in English by February 18, 2026, at 15:00 Central European Time (CET), via email to Ms. Jenina Dosch (DoschJK@state.gov) and FrankfurtRPSO@state.gov. Offerors are responsible for all costs related to visas, work permits, and business licenses in Indonesia. A non-mandatory site visit will be held on February 5, 2026, in Jakarta. Questions regarding the RFP must be submitted by February 9, 2026, at 15:00 CET, and answers will be published on SAM.gov.

The Regional Procurement Support Office (RPSO) Frankfurt has issued Solicitation No. 19GE5026R0013 for the Management and Operations of the @america Center in Jakarta, Indonesia. The government intends to award a single firm-fixed-price, indefinite-delivery/indefinite-quantity (IDIQ) contract for one base year and four option years, running from April 2026 to March 2031. Proposals must include a complete price proposal, representations and certifications, active SAM registration, and, for foreign offerors, IRS Form W-14. Technical proposals require details on organizational capability, key personnel, staffing, technical approach, management plan, quality assurance, transition plan, and past performance. Proposals will be evaluated based on compliance, technical capability, past performance, and price, with non-price factors being significantly more important than price. A site visit is scheduled for February 5, 2026, and proposals are due by February 18, 2025. The NAICS code for this acquisition is 541820 - Public Relations Services.

The document,

This document, Attachment 3 to Combined Synopsis/Solicitation 19GE5026R0013 for the Management & Operations of the @america Center in Jakarta, Indonesia, outlines the mandatory Representations & Certifications for offerors. It requires general offeror information, including legal entity name, address, and Unique Entity Identifier (UEI). Key certifications cover responsibility matters (FAR 52.209-7) for entities with Federal contracts/grants exceeding $10,000,000, requiring disclosure of criminal, civil, or administrative proceedings. Other critical certifications include tax matters (FAR 52.209-12) for contracts over $7 million, trafficking in persons compliance (FAR 52.222-56) for foreign procurements over $700,000, and foreign procurement tax (FAR 52.229-11). It also includes security prohibitions related to telecommunications equipment (FAR 52.240-90), certifications regarding business operations in Sudan and Iran, and compliance with the Arab League Boycott of Israel (DOSAR 652.225-70). Additionally, offerors must provide information on Defense Base Act coverage for employees (DOSAR 652.228-70) and certify their intent regarding Third Country Nationals. All offerors must certify the accuracy and completeness of their submissions, with penalties for false statements.

This document, titled "Attachment 4 - List of Equipment" for Combined Synopsis/Solicitation 19GE5026R0013, provides a comprehensive inventory of equipment for the Management & Operations of the @america Center. The equipment list is categorized into several sections: Audio, AV Equipment, Computer/Monitor/Server, Etc., Furniture, Handy Talky, and iPad. The inventory details various items, including sound and vision mixers, professional DVD players, numerous speakers and microphones, amplifiers, and audio processors under the Audio section. The AV Equipment section lists video input/output switchers, camcorders, digital cameras, monitors, various cables and converters, and recording devices. The Computer/Monitor/Server section enumerates a wide array of computers (desktops and laptops from HP, Acer, Apple, Dell, MSI, WebDT), monitors (HP, LG, Apple, Samsung, WebDT, Smartboard), servers (HP, Synology), network switches (Cisco, Ruckus), firewalls (Cyberoam), and related software (Microsoft Windows, Adobe CS5, MS Office). The "Etc." category includes DVD/Blu-ray players, TV tuners, barcode readers, X-ray machines, fire extinguishers, Xbox consoles and accessories, coffee makers, and various stabilizers and connectors. The Furniture section lists chairs, sofas, tables, cabinets, and trash cans. The Handy Talky section details communication radios and headsets, predominantly Motorola models. Finally, the iPad section inventories numerous Apple iPads and iPad Airs, along with chargers, cables, and styluses. Each item is typically identified by its nomenclature, manufacturer, model, and often a serial number and its designated post or location within the facility.

Form W-14, issued by the Department of the Treasury (Internal Revenue Service), is a Certificate of Foreign Contracting Party Receiving Federal Procurement Payments. This form is essential for foreign entities engaged in federal procurement to claim exemption from tax under section 5000C, based on international agreements or the origin of goods/services. It requires identification of the foreign contracting party and the acquiring agency, including details like name, address, country of incorporation, and U.S. TIN. The form provides sections for claiming exemptions, either through international agreements (Part II) or international procurement agreements/goods/services produced in the United States (Part III). Foreign contracting parties must specify the agreement and provision relied upon for exemption, or explain the allocation of exempt and nonexempt amounts if applicable. Part V requires a certification under penalties of perjury, confirming the accuracy of the information and agreement to comply with tax obligations. The form must be submitted to the acquiring agency, not the IRS.

Form W-14, issued by the IRS, is a