The U.S. Department of State, through the Embassy in Kinshasa, is seeking proposals for a comprehensive Cellular Phone Services contract under Request for Quotations (RFQ) number 19CG5026Q0001. The contractor will provide mobile telephone services, including 4G/LTE and potential 5G capabilities, as well as temporary additional services such as cellphone and mobile data hotspot rentals for special events. This contract is crucial for ensuring reliable communication for U.S. government personnel in the Democratic Republic of Congo, with a base period of one year and four optional renewal years. Quotations are due by February 17, 2026, at 17:00 local time, and interested parties must register in the System for Award Management (SAM) database and attend a pre-quotation conference on January 29, 2026. For further inquiries, contact Vernetta Wheeler at WheelerVL@state.gov or Trecia Kitombolwe at KinshasaBid@state.gov.

RFQ 19CG5026Q0001 - CELLPHONE SERVICE SOLICITATION.pdf

The U.S. Embassy in Kinshasa has issued Request for Quotations (RFQ) number 19CG5026Q0001 for a Cellphone Service Contract. This RFQ seeks proposals for comprehensive mobile telephone services, including smartphone communication plans (prepaid and postpaid), data-only plans, various SIM card types, international calls, roaming, and temporary additional services like cellphone and hotspot rentals. The contract will be for a one-year base period with four one-year options to renew. Quotations are due by February 17, 2026, at 17:00 local time and must be submitted electronically. A pre-quotation conference will be held on January 29, 2026, at 09:00 local time. Proposals will be evaluated based on best value, not solely lowest price, with an emphasis on responsibility and solicitation compliance. Offerors must be registered in the System for Award Management (SAM) database. The solicitation also includes requirements for cybersecurity supply chain risk management, detailed billing, 24-hour customer service in English and French, and a quality assurance surveillance plan.

The Contractor shall provide mobile telephone services to the Embassy of the United States of America in Kinshasa. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

The Contractor must ensure that 4G/LTE mobile service is the priority service whenever available with the capacity for growth into the 5G network, not excluding possible growth to the latest technology when it becomes available.

Any telephone numbers activated under this contract cannot be ported or transferred to any external organization or entity outside the U.S. Government for a minimum of 12 months from date of cancellation of service. Wherever 4G/LTE or higher mobile telephone services are not available, the Contractor must support at least 3G/LTE or higher.

The Contractor must ensure that the connection through its network is of the highest quality possible and must be uninterrupted, clear and with no static. Network issues must be addressed immediately, and the COR must be immediately informed of any problems, and their resolution. The Contractor must display network coverages within the top largest cities/towns in DR Congo.

Temporary Additional Services are defined as rental on a daily basis of a cell-phone and mobile data hotspots with SIM Cards. These services shall support special events at Post. The Contractor shall provide Temporary Additional Services in addition to the Standard Services specified in this contract. The Contracting Officer shall order Temporary Additional Services on an as needed basis. This work shall not be subcontracted. The Contracting Officer may require the Contractor to provide Temporary Additional Services with 24-hour advance notice.

The Contractor shall include in its next regular invoice details of the Temporary Additional Services and, if applicable, the materials provided and requested under these services.

Buyer

NAICS

PSC

Set Aside

Original Source