RFI_United States Coast Guard_Case Management Systems Modernization
ID: 70Z02325R93360001Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS COAST GUARDHQ CONTRACT OPERATIONS (CG-912)(000WASHINGTON, DC, 20593, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A21)

Original Source

https://sam.gov/opp/9264c807045f48a79dfa353eecccb70d/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Coast Guard (USCG), is seeking industry input through a Request for Information (RFI) for the modernization of its Case Management Systems (CGCM). The objective is to address the limitations of ten legacy systems, enhancing data quality, security, interoperability, and workflow management to better support core operations such as compliance, investigation, and response. This modernization effort is crucial for improving the efficiency and effectiveness of USCG's operations, particularly in search and rescue, law enforcement, and disaster response. Interested vendors are encouraged to submit their capabilities and solutions, with responses limited to 4,000 characters, by contacting Patricia S. Willett at Patricia.S.Willett@uscg.mil or William Johnson at William.O.Johnson@uscg.mil for further details.

    Files
    Title
    Posted
    RFI_70Z02325R93360001_USCG CGCM 05202025.docx
    The U.S. Coast Guard (USCG) is seeking to modernize its Case Management System (CGCM) through a Request for Information (RFI) that addresses the shortcomings of ten legacy systems used in its operations, such as the Marine Information for Safety and Law Enforcement (MISLE). The modernization aims to resolve issues related to obsolescence, data quality, security, interoperability, and workflow management. The new system will replace or integrate existing platforms while improving affordability, efficiency, and effectiveness in supporting USCG's core operations—compliance, investigation, response, and waterways management. Key requirements include handling substantial data loads, maintaining the chain of custody for evidence, and ensuring high-level security compliance (FIPS-199 H/H/H; IL4/5). The RFI invites responses from vendors detailing their capabilities, potential solutions, and experiences with similar projects. Essential inquiries cover architecture recommendations, cost estimates, licensing, cybersecurity measures, as well as experiences in managing complex systems. The USCG emphasizes the importance of a modular solution with adaptable capabilities that accommodate evolving statutory and regulatory needs, ensuring a seamless transition from legacy systems to the modernized framework.
    RFI Amendment 2 QAs v1.docx
    The document is a Request for Information (RFI) regarding the U.S. Coast Guard's (USCG) modernization of its Case Management Systems. The RFI seeks to gather insights from industry stakeholders on user access levels to specific environments classified as IL2, and IL4/5. A standout detail is the unlimited user access for IL2, while the IL4/5 environment is estimated to accommodate between 20,000 to 30,000 users, primarily for public and state contributions that will be verified in the more secure environment. The document also addresses user count clarity for legacy systems, confirming that BRIX has been replaced by USAIMS. Furthermore, the government specifies a 4,000 character limit for responses to maintain brevity and efficiency. Overall, this RFI indicates a comprehensive market research initiative aimed at understanding the needs and capabilities related to the modernization efforts in the USCG's case management framework.
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    RFI_United States Coast Guard_Case Management Systems Modernization
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