DA10--VISN 10 Medicom Imagex Software (VA-25-00090689) - New TO

This document is an amendment and modification to a solicitation/contract (36C10B25Q0552 0001) issued by the Department of Veterans Affairs (VA) to Medicom Technologies Inc. The primary purpose of the amendment is to update the Price Schedule (B.4) and Product Description (B.5) by revising the VISN10 Sites to the corresponding VISN10 Healthcare Systems. The contract is for Medicom ImageX with Assistant Edition software subscriptions, associated support, maintenance, and training for VA facilities within Veterans Integrated Service Network (VISN) 10. The document outlines a base period and three option periods for the software and support, along with optional tasks for continued maintenance at specific sites. It also details comprehensive terms and conditions, including governing law, software licensing, maintenance, technical support, contract administration data, and critical security and privacy requirements for contractors handling VA information systems.

The Department of Veterans Affairs (VA) Technology Acquisition Center has issued an amendment to a previous combined solicitation, 36C10B25Q0552, concerning the VISN 10 Medicom Imagex Software (VA-25-00090689). The solicitation, which has a response date of September 22, 2025, at 10:00 AM Eastern Time, New York, USA, falls under NAICS code 513210 and Product Service Code DA10. The point of contact for this amendment is Contract Specialist Vanessa Woodward. Further details are provided in the attached document 36C10B25Q0552 0001.

The Department of Veterans Affairs (VA) is seeking to acquire Medicom ImageX software subscriptions and support on a sole-source basis due to its proprietary peer-to-peer network, which is essential for secure and seamless sharing of radiology information across all VISNs. Medicom ImageX is currently integrated into 15 VA Health Care Systems and is the only software approved by the VA OIT Technical Reference Model. Transitioning to another vendor would void existing Business Associate Agreements with 278 external connections, costing over $5 million and taking more than four years to re-establish. Without Medicom, the VA would revert to less efficient methods like CDs and DVDs for image sharing, causing significant delays and risks to Veteran care. Market research found no other products capable of meeting all VA's requirements for bi-directional image and report exchange, storage within VA systems, and full federated health information exchange. The VA will continue to monitor the market for future competition.

The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VISN 10, seeks brand-name Medicom ImageX with Assistant Edition software subscriptions, support, maintenance, and training. The software enables secure, bi-directional electronic exchange of radiology imaging exams and reports with commercial healthcare facilities, including saving diagnostic images to VA systems and searching for prior medical images. The requirement covers installation and maintenance at eight new VISN 10 sites and continued maintenance for three existing sites. The contract includes a 12-month base period and three 12-month option periods, plus optional tasks for continued maintenance at the three existing sites. The contractor must comply with federal laws, VA policies, and security standards, including Section 508 accessibility requirements, VA TRM, Zero Trust controls, SSN reduction, IPv6 support, software licensing, and Trusted Internet Connection (TIC) requirements. Data protection, incident reporting, and security assessments are also mandated.

The Department of Veterans Affairs Technology Acquisition Center has issued a Combined Synopsis/Solicitation Notice, solicitation number 36C10B25Q0552, for VISN 10 Medicom Imagex Software. The response deadline is September 22, 2025, at 10:00 AM Eastern Time. This solicitation, identified under Product Service Code DA10 and NAICS Code 513210, is not funded by the Recovery Act and has no set-aside designation. Interested parties can find detailed information in the attached solicitation document and a redacted Justification and Approval (J&A). The point of contact for this opportunity is Contract Specialist Vanessa Woodward at vanessa.woodward@va.gov.