Callyo System

The DEA PROVISION & CLAUSE MATRIX – COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (Solicitation D-26-SE-0003) outlines the mandatory and applicable provisions and clauses for federal government RFPs, grants, and state/local RFPs, updated through FAC 2024-07. Key sections include instructions to offerors, evaluation criteria (technical capability, price, past performance), and the National Security Risk Assessment, which requires offerors and subcontractors to disclose information on IT equipment/software and supply chain risks, particularly concerning cyber-threat entities like the People’s Republic of China. The document also details procedures for protests filed directly with the Department of Justice, emphasizing interested party status and submission requirements. Additionally, it addresses prohibitions on certain telecommunications and video surveillance equipment (Section 889(a)(1)(A) & (B)), and the use of ByteDance covered applications (TikTok) on government IT. Commercial supplier agreements are modified to ensure enforceability aligns with federal law, including provisions on indemnification, governing law, dispute resolution, and audit rights, ensuring federal interests are protected. The document also incorporates various FAR clauses related to ethical conduct, small business utilization, labor standards, and environmental considerations.

This document is a Sole Source Justification for the purchase of Callyo user licenses and video access, totaling $34,821.00, for recurring use from October 2025 to September 2026. The justification, under FAR PART 13, asserts that Callyo is the only reasonably available source due to its unique software-based flexibility, which eliminates the need for hardware (cellular telephones) required by other systems. This feature allows for easy transferability between offices in a Field Division, making it the sole tool for instantly provisioning securely recorded lines for law enforcement investigations. Market research confirmed no other vendor could meet their specific investigative technology needs, as similar services lacked the critical flexibility and imposed a significant financial burden. The contracting officer determined that only Callyo could satisfy the government's need, emphasizing that the price would be fair and reasonable.