Limited Sources Justification for ServiceNow
ID: LSJ_SN_23Type: Justification
Overview

Buyer

NATIONAL SCIENCE FOUNDATIONNATIONAL SCIENCE FOUNDATIONDIV OF ACQ AND COOPERATIVE SUPPORTALEXANDRIA, VA, 22314, USA

PSC

IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) (DE01)

Original Source

https://sam.gov/opp/b94d710e58b7482a89dbd2a75468cd46/view
Timeline
    Description

    The National Science Foundation (NSF) is seeking services to operate, maintain, and enhance its Customer Relationship Management (CRM) tool, currently utilizing ServiceNow. The procurement aims to ensure the effective tracking of requests from grant seekers, which is critical for maintaining the integrity of the NSF's merit review process. These services will include error correction, issue resolution, and rapid problem-solving to support NSF's mission over an estimated six-month period. Interested vendors can reach out to Kimberly Fields at kfields@nsf.gov or Brandon Harrell at bharrell@nsf.gov for further details regarding this opportunity.

    Point(s) of Contact
    Kimberly Fields
    kfields@nsf.gov
    Brandon Harrell
    bharrell@nsf.gov
    Files
    Title
    Posted
    NSF LSJ ServiceNow Bridge_SAM Posting.pdf
    Lifecycle
    Title
    Type
    Limited Sources Justification for ServiceNow
    Currently viewing
    Justification
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