Business Operations Specialist Support

The Department of Transportation, Federal Transit Administration (FTA), issued a Request for Information (RFI)/Sources Sought Notice for Business Operations Specialist Support. This notice seeks market research information from vendors capable of providing the services outlined in the attached Statement of Work (SOW). The government is not soliciting proposals or making an award but gathering information for planning purposes. Interested firms must submit a capabilities statement, no more than five pages, detailing their past performance, corporate experience, and labor categories utilized for similar work within the last three years. Submissions must include company details, CAGE code, business size under NAICS 541611 (or a recommended alternative), and be sent electronically to Ms. Cassandra Porter-Hickman and Mrs. Stephanie Cooke-Nwadibia by 5:00 PM DST on May 28, 2026. The anticipated contract type is Firm-Fixed Price, with a 12-month base period and four 12-month option periods. The work will primarily be performed on-site at the U.S. DOT, FTA Headquarters in Washington, DC.

This Statement of Work (SOW) outlines the requirement for professional business operations support services for the Federal Transit Administration (FTA). The objective is to provide one Business Operations Specialist for each of four locations: FTA Region 4 (Atlanta, GA), Region 5 (Chicago, IL), Region 7 (Kansas City, MO), and the Office of Regional Services (Washington, DC). These specialists will provide executive and business operations support, front desk support, communications support, travel support, and ad hoc special project assistance. Key requirements for the positions include five years of experience in business operations, proficiency in Microsoft 365 and Google Workspace, and strong communication and organizational skills. The contract is anticipated to be a Firm-Fixed Price for a 12-month base period with four 12-month option periods, with monthly status reports required from the contractor.