Document TitleLoan Management System Development

This federal solicitation (No. 140A1626Q0072) is a combined synopsis/solicitation issued by the Department of the Interior's Bureau of Indian Affairs (BIA). The agency is seeking a contractor to provide "Loan Management System Development and Hosting Support" under a Firm-Fixed-Price (FFP) purchase order. The requirement is set aside 100% for Indian Economic Enterprises (IEEs) under NAICS code 518210 (Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services). The anticipated performance period consists of a base year from September 1, 2026, to August 31, 2027, followed by four one-year option periods. The primary objective is to obtain comprehensive development, maintenance, enhancement, and hosting services for the BIA's Loan Management System (LMS). Key areas of responsibility include system hosting, workflow automation across the loan lifecycle, implementing security controls to meet NIST and FedRAMP standards, and upgrading collections and underwriting modules. The contractor will also be responsible for data protection, system integration, software testing, training delivery, and post-implementation support. Under the SHARE IT Act provision, all software and code developed under this contract must be committed to the public domain. Evaluation of quotes will be based on technical capability, security compliance, functional understanding of loan programs, project management approach, and personnel qualifications.

This Statement of Work (SOW) issued by the Division of Capital Investment (DCI) under the U.S. Department of the Interior’s Office of the Assistant Secretary – Indian Affairs (AS-IA) solicits a contractor to maintain, support, and enhance the Loan Management System (LMS). LMS monitors and reports on guaranteed, insured, and residual direct loans that support Native Indian tribes and businesses under the Indian Financing Act of 1974. The selected contractor must provide a turn-key, FedRAMP-certified cloud hosting solution, including development/test environments, operating systems, licensing, and 8 a.m. to 8 p.m. EST helpdesk support. Scope of work tasks encompass corrective and adaptive maintenance, including software patches, upgrades, and compliance-driven modifications. Key enhancement objectives involve transforming LMS into a process-driven platform with automated workflows. This includes adding an underwriting module for real-time credit risk and debt-to-income calculations, upgrading the collections architecture with automated delinquency notifications and dashboards, and implementing a digital document portal for lenders. The contractor must perform structured walkthroughs across 20 specific functional areas—such as tracking amortization schedules, calculating interest subsidies, and managing system access—using mock loan applications to evaluate processes, data exchanges, and system gaps. The period of performance is from September 1, 2026, to August 31, 2027. Work will involve handling highly sensitive Personally Identifiable Information (PII), requiring strict compliance with federal security and non-disclosure standards.