The Department of Veterans Affairs, NCO 21, issued a special notice for a one-year bridge contract (Solicitation Number 36C26126Q0196) to award a sole source, firm fixed price contract to Maness Veterans Medical LLC. This contract is for servicing Umano patient beds at VASFHCS, as Maness Veterans Medical LLC is believed to be the only authorized vendor providing repair services and OEM parts for Umano Medical, LLC products. The NAICS Code is 339113 with a size standard of $34 Million. The notice invites other interested companies to submit their capabilities and an authorization letter from Umano by December 10, 2025, at 10:00 AM PST, to Durell Salaz at durell.salaz@va.gov. However, the government reserves the right to proceed with a sole source award, as this is not a request for competitive quotes.
This Performance Work Statement outlines requirements for maintaining Umano Patient Beds (Models Ook Snow and Ook ALL) at the VA Medical Center in San Francisco. The contractor must ensure a 96% operational uptime, with services available Monday to Friday, 8 AM to 5 PM, plus 24/7 phone support, excluding federal holidays. Preventive maintenance is required biannually. Unscheduled maintenance demands a two-hour phone response and a six-hour on-site response if issues persist. The contractor is responsible for furnishing all original equipment manufacturer parts and providing necessary tools, manuals, and diagnostic software. Detailed service reports (ESRs) are mandatory for all work performed. Personnel must be fully qualified, with at least two years of experience, and undergo VA-specific cybersecurity and privacy training. Strict adherence to VA information security policies, including data handling, system access, and incident reporting, is critical. Non-compliance with security protocols or data breaches may lead to liquidated damages or contract termination. The contractor must also comply with VA regulations regarding identification, parking, and conduct on premises.