The Department of Veterans Affairs (VA) Network Contracting Office (NCO 21) has issued a Sources Sought Notice (Solicitation Number: 36C26126Q0065) for contractors to provide Heart Patient Lodging Services at the VA Palo Alto Health Care System (VAPAHCS). This is a preliminary announcement, not a solicitation, to gather information for procurement strategy decisions. The services required include providing two rooms at all times, capable of housing up to five guests (including the patient) each, within 10 miles of VAPAHCS, with an allowance for up to two pets per room. The NAICS code is 721110 (Hotel & Motel Services) with a $40 million small business size standard. Interested contractors must submit a capability statement via email to Kulvinder Brar (Kulvinder.brar@va.gov) by November 19, 2025, 10:00 AM PST. Responses must include socioeconomic status, legal company name and Unique Entity ID (SAM), primary contact information, a description of relevant experience, a list of similar projects, details on subcontracting limitations, GSA contract number (if applicable), and a price estimate for a base year plus four option years.

The Veterans Affairs Palo Alto Health Care System (VAPAHCS) requires temporary lodging for heart transplant patients and their families. The chosen facility must be within 10 miles of VAPAHCS, non-clinical, and provide two guaranteed ground-floor rooms (one handicap accessible) 24/7. These rooms are exclusively for VAPAHTP veterans, with no minimum or maximum stay, and can accommodate up to five guests and two pets. Each room needs a kitchenette. Authorization for lodging typically comes from VAPAHTP; however, after-hours check-ins are allowed for one night, with VAPAHTP approval required for extended stays. The VAPAHTP is not responsible for charges beyond daily lodging. The contractor is responsible for administrative services, including reviewing guidelines with guests, reporting complaints and patient safety incidents within 24 hours, and submitting monthly invoices by the 5th. Invoices must match referral dates and actual length of stay. The contractor will not bill veterans for room costs. The government reserves the right to refuse contractors for conduct issues and will evaluate performance through CPARS for contracts exceeding $150,000, requiring contractor registration and comment on evaluations. The VAPAHTP determines veteran eligibility and makes reservations, while a Contracting Officer (CO) and Contracting Officer's Representative (COR) oversee contract administration, compliance, and invoice certification. The CO is the only one authorized to approve contract changes, and the COR monitors performance and maintains service records.