AMENDMENT 0003: V212--IDC Wheelchair and Hired Car Service with Ad Hoc Medical Companion San Diego
ID: 36C26224Q1523_1Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Special Needs Transportation (485991)

PSC

TRANSPORTATION/TRAVEL/RELOCATION- TRAVEL/LODGING/RECRUITMENT: MOTOR PASSENGER (V212)

Set Aside

Service-Disabled Veteran-Owned Small Business Set Aside (SDVOSBC)

Original Source

https://sam.gov/workspace/contract/opp/bffffe673d7f4668a33562fb2f18ec78/view
Timeline
    Description

    The Department of Veterans Affairs is soliciting proposals for non-emergency wheelchair and hired car transportation services, including medical companion services, for the San Diego VA Medical Center and its associated clinics. The contract, designated as a fixed-price Indefinite Delivery, Indefinite Quantity (IDIQ) agreement, requires contractors to provide 24/7 service availability, adhere to strict vehicle safety standards, and utilize the VetRide Vendor Portal for trip management, with a minimum guarantee of $1,000 and a maximum aggregate value of $12,000,000 over a base year and four option years from January 1, 2026, to December 31, 2030. Interested parties must submit their proposals via email to Contracting Specialist Katharine Robert at katharine.robert@va.gov by 9:00 AM MT on November 17, 2025, as late submissions will not be considered.

    Point(s) of Contact
    Katharine RobertContracting Specialist
    katharine.robert@va.gov
    Files
    Title
    Posted
    RFQ 36C26224Q1523 AMENDMENT 0002.docx
    This government file, Amendment 0002 to RFQ 36C26224Q1523, details a solicitation for non-emergency wheelchair and hired car transportation services for the VA San Diego Healthcare System and its associated clinics. The amendment extends the offer receipt deadline to November 17, 2025, and updates the Performance Work Statement to include VetRide utilization and a revised price schedule for a base plus four option years (January 1, 2026, to December 31, 2030). The contractor must provide 24/7 services, including medical companion escorts, across five California counties. Key requirements include stringent personnel background checks, vehicle safety standards, utilization of VA-approved transportation software, adherence to specific response and invoicing procedures, and compliance with all federal, state, and local regulations, including those for COVID-19, HIPAA, and VA information security. The contract, a fixed-price, Indefinite Delivery, Indefinite Quantity (IDIQ) agreement, has a minimum guarantee of $1,000 and a maximum aggregate value of $12,000,000.
    RFQ 36C26224Q1523 QnA AMENDMENT 0003.docx
    This government file details an amendment to a solicitation (36C26224Q1523, Amendment 0003) for non-emergency wheelchair and hired car transportation services for the San Diego VA Medical Center and its associated clinics. The amendment updates the Performance Work Statement, provides answers to inquiries, and corrects administrative errors. The contract is a fixed-price, Indefinite Delivery, Indefinite Quantity (IDIQ) agreement with a minimum guarantee of $1,000.00 and a maximum aggregate value of $12,000,000.00, covering a base year and four option years (January 1, 2026, to December 31, 2030). Key requirements include 24/7 availability, medical companion services, personnel background checks, vehicle safety standards, and the use of the VetRide Vendor Portal for trip management. The contractor must adhere to strict invoicing procedures, response times, and incident reporting protocols. The contract also addresses COVID-19 precautions, compliance with federal, state, and local regulations, and stringent security and privacy requirements for patient information.
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