RFI Strategic Replatforming and Modernization of GSA's Real Estate Technology Portfolio
ID: 47QACB25N0001Type: Sources Sought
Overview

Buyer

GENERAL SERVICES ADMINISTRATIONOFFICE OF ADMINISTRATIVE SERVICESOAS OFFICE OF INTERNAL ACQUISITIONWASHINGTON, DC, 20405, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A21)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The General Services Administration (GSA) is seeking vendor input through a Request for Information/Sources Sought (RFI) for the strategic replatforming and modernization of its Public Buildings Service (PBS) real estate technology portfolio. The objective is to identify experienced systems integrators and solution providers capable of delivering modular, interoperable, and cloud-native Software-as-a-Service (SaaS) solutions that enhance business capabilities, improve data visibility, and streamline workflows across the real estate lifecycle. This modernization effort is crucial for consolidating and enhancing PBS's fragmented IT environment, which currently relies on various systems such as IBM Maximo and Salesforce CRM. Interested vendors must submit their questions by October 15, 2025, and written responses by November 17, 2025, to the designated contacts, Daniel Ortiz and Micheal Scott, at the GSA.

    Point(s) of Contact
    Files
    Title
    Posted
    The RFI No. 47QACB25N0001 details the GSA's Public Buildings Service (PBS) initiative for strategic replatforming and modernization of its real estate technology portfolio. The project seeks to consolidate functions, enhance data integration, and improve user experience through a phased, modular implementation. Key areas addressed include the optional video submission guidelines (standard formats, secure links, no size limits), the mandatory FedRAMP Moderate authorization level for cloud solutions, and the preference for COTS solutions over custom development. PBS aims to retain leading platforms like TRIRIGA, Maximo, and Salesforce where feasible, while evaluating others for potential replacement. The agency also plans to leverage AI via the USAi platform, focusing on automation, data insights, and decision support. Data cleansing and normalization are part of the scope, and the modernization effort is anticipated to last 3-5 years, with an RFP expected in FY26. Approximately 3,000 internal and 3,000 external users are expected for the new systems.
    The U.S. General Services Administration (GSA), through its Public Buildings Service (PBS), issued a Request for Information (RFI) to gather vendor input for strategically replatforming and modernizing its real estate technology ecosystem. This RFI is part of a broader effort to consolidate, retire, and enhance core business capabilities using modern, scalable commercial technologies, with a strong emphasis on AI-driven solutions. PBS manages a vast and complex real estate portfolio, and its current IT environment is fragmented. The RFI seeks innovative, modular, and interoperable commercial off-the-shelf (COTS) Software as a Service (SaaS) solutions to address various business capabilities, including acquisition, lease, space, asset, project, portfolio, customer, compliance, market intelligence, financial, and real property disposal management. Vendors are encouraged to propose solutions that integrate with or enhance existing systems, offer consolidated alternatives, and support a hybrid technology environment. Responses are due by November 3, 2025, and should include a company overview, solution mapping to functional capabilities, high-level cost estimates, unique differentiators, a written response, and a video demonstration.
    The General Services Administration (GSA) is issuing a Request for Information/Sources Sought (RFI) to modernize its real estate technology portfolio. The objective is to strategically re-platform and modernize GSA’s Public Buildings Service (PBS) enterprise business capabilities using commercial Software-as-a-Service (SaaS) platforms. GSA is seeking vendor input on solutions that can consolidate business processes, improve data visibility, and enhance user experience across the real estate lifecycle. Key requirements include SaaS-first, cloud-native, API-first solutions with workflow automation, robust data integration, and compliance with federal security standards, including FedRAMP. The RFI also explores the use of Artificial Intelligence to enhance efficiency and decision support. Vendors are asked to address their solutions' capabilities, integration with existing systems, security posture, pricing models, and unique differentiators. Responses are due by November 3, 2025, with questions due by October 15, 2025. This RFI is for informational and planning purposes only and does not constitute a commitment to a future solicitation.
    The General Services Administration (GSA) is issuing a Request for Information (RFI)/Sources Sought to modernize its real estate technology portfolio for the Public Buildings Service (PBS). The objective is to gather vendor input on commercial Software-as-a-Service (SaaS) platforms and implementation approaches that can consolidate business processes, improve data visibility, and enhance user experience across the real estate lifecycle. GSA seeks experienced systems integrators and solution providers to deliver modular and interoperable real estate technology solutions, emphasizing SaaS-first, cloud-native, API-first, and AI-enabled approaches. Responses should address how proposed solutions integrate with or replace current systems like IBM Maximo and Tririga. Vendors must submit responses, including a solution overview, capability alignment, pricing models, and security posture, by October 15, 2025. This RFI is for informational and planning purposes only and does not constitute a commitment to issue a solicitation.
    The General Services Administration (GSA) is issuing a Request for Information/Sources Sought (RFI) to modernize its real estate technology portfolio. The objective is to strategically re-platform and modernize GSA’s Public Buildings Service (PBS) enterprise business capabilities using modern, scalable, secure, and interoperable commercial Software-as-a-Service (SaaS) platforms. The RFI seeks vendor input on solutions and implementation approaches that can consolidate PBS business processes, improve data visibility, and enhance user experience across the real estate lifecycle. GSA is looking for experienced systems integrators and solution providers capable of delivering best-in-class, modular, and interoperable real estate technology solutions that are SaaS-first, API-first, and support various PBS business capabilities. Responses should address integration with or replacement of current systems like IBM Maximo and Tririga. Vendors are required to submit questions by October 15, 2025, and written responses by November 17, 2025, addressing socioeconomic status, solution overview, security posture, pricing models, and unique differentiators.
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